Fortinet FortiGate 3001F DC FortiCare Elite Support, 3-Year (FC-10-FD3K1-284-02-36)

Running a FortiGate 3001F-DC in a production data centre means downtime is measured in revenue, not minutes. The FC-10-FD3K1-284-02-36 attaches three years of FortiCare Elite support to that appliance, giving your operations team a 15-minute response window for critical-severity cases, Advanced Replacement RMA from one of Fortinet’s 40+ regional hardware depots, and access to the Elite Portal for proactive device health monitoring. It is the highest support tier Fortinet publishes for per-device coverage.

What FortiCare Elite Covers

FortiCare Elite is Fortinet’s top-tier per-device support contract. For the FortiGate 3001F-DC it delivers:

• 15-minute SLA for critical-severity (Severity 1) cases, 24x7x365
• 2-business-hour response for non-critical issues
• Advanced Replacement hardware RMA from Fortinet’s regional and in-country depots
• Eligibility to add Priority RMA and Secure RMA services
• 18-month Extended End-of-Engineering-Support (E-EoES) for products on a Long-Term Supported release
• FortiCare Elite Portal with Proactive Device Insights, exclusive to FortiGate Elite subscribers
• Telephone, web, and online support tools access, 24x7x365
• Firmware updates and the Asset Management Portal

FortiCare Tier Comparison

This product is FortiCare Elite, the highest per-device support tier. The table compares Essential, Premium, and Elite so you can confirm the right fit before ordering.

Who Needs This SKU

FortiCare Elite suits organizations whose FortiGate 3001F-DC sits at the perimeter of a data centre, a financial platform, or any infrastructure where extended downtime triggers regulatory or contractual consequences. The 15-minute response SLA pairs with the optional Priority RMA add-on to cover both software and hardware recovery scenarios. If your environment requires FIPS-compliant drive destruction on failed hardware, the Secure RMA add-on eligibility included here handles that requirement as well.

Activation and Delivery

FC-10-FD3K1-284-02-36 is an electronic license. After payment clears, DataCenter360.ca delivers the Fortinet contract key by email within 0 to 1 business days. You register the key in the Fortinet Support Portal against the FortiGate 3001F-DC serial number; coverage starts on the registration date and runs for three years. No hardware ships, and there is nothing to install beyond activating the contract in the portal.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct access to Fortinet’s licensing system. Orders for FC-10-FD3K1-284-02-36 are fulfilled electronically and ship worldwide; geography is not a factor for license delivery. For procurement quotes, volume pricing, or multi-device contract bundles, use the request-a-quote link above and include the device serial number to speed processing.