Fortinet FortiGate 3001F DC FortiCare Premium Support, 3-Year (FC-10-FD3K1-247-02-36)

When the FortiGate 3001F DC is handling core data center traffic, a slow-response support contract is not a workable option. FC-10-FD3K1-247-02-36 is a three-year FortiCare Premium subscription tied to this appliance’s serial number. It commits Fortinet to a one-hour response on critical issues, round the clock, for the full 36-month term.

What FortiCare Premium covers

FortiCare Premium provides device-level support through Fortinet’s global Technical Assistance Centers. For the FortiGate 3001F DC, that means:

• Critical-issue response within 1 hour, available 24x7x365
• Non-critical response by the next business day
• Telephone access to Fortinet-certified engineers
• Advanced Replacement RMA: a replacement unit ships before you return the failed hardware
• Eligibility to add Priority RMA or Secure RMA services
• Firmware and security patch access, plus the online Asset Management Portal

FortiCare tier comparison

This SKU is FortiCare Premium. The table below shows how the three tiers differ for FortiGate appliances:

Who needs this contract

The FortiGate 3001F DC targets data center and core network environments where high throughput and carrier-grade reliability are non-negotiable. Teams that run this appliance typically have internal firewall expertise but need a guaranteed escalation path when an issue exceeds what in-house staff can resolve under time pressure. A one-hour critical response is the practical minimum for infrastructure at this level, and FortiCare Premium provides exactly that without the cost step to Elite.

Activation and delivery

This is an electronic subscription with no physical shipment. DataCenter360.ca delivers the license registration code by email within 0 to 1 business days after purchase. You register it in the Fortinet Support Portal against the FortiGate 3001F DC serial number. Coverage starts on the registration date and runs for 36 months. The subscription is available to customers worldwide with no geographic restriction.

FortiCare Premium versus a security bundle

FortiCare Premium covers device support: technical assistance, hardware replacement, and firmware access. It does not include FortiGuard threat intelligence services such as IPS signatures, URL filtering, or anti-malware. If the FortiGate 3001F DC also requires those capabilities, a separate FortiGuard bundle (UTP or Enterprise) addresses that need. Both products can be purchased at the same time and applied to the same device.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with direct ordering access for the full Fortinet licensing catalog. This three-year FortiCare Premium contract for the FortiGate 3001F DC is available immediately. The license code is delivered electronically, and orders are accepted from customers worldwide. For multi-device coverage or volume pricing, the quote request form on the site routes to a Fortinet-familiar sales team.