Fortinet FortiGate 3001F DC FortiCare Elite Support, 5-Year (FC-10-FD3K1-284-02-60)

When a data center firewall carries production traffic at scale, a sluggish support queue becomes its own risk. FC-10-FD3K1-284-02-60 attaches five years of FortiCare Elite to the FortiGate 3001F-DC: a 15-minute response guarantee on Priority-1 incidents, Advanced Replacement RMA, 24×7 telephone access to Fortinet’s top-tier engineers, 18 months of Extended End-of-Engineering-Support, and continuous access to the Elite Monitoring Portal. This is an electronic subscription only — no hardware is included.

What FortiCare Elite covers

FortiCare Elite is the highest tier in Fortinet’s per-device support hierarchy. The table below compares Elite with Premium and Essential on the features that matter most for a high-density data center appliance.

Who needs this subscription

The FortiGate 3001F-DC is a purpose-built data center next-generation firewall designed for environments where power density, throughput, and uptime are all non-negotiable. Organizations running it as a core DC gateway, WAN aggregation firewall, or regulated-environment perimeter have operational expectations that make the 15-minute P1 SLA meaningful rather than theoretical. The difference between 15 minutes and 1 hour of response time when a firewall fault interrupts production traffic is not an abstract comparison. The 18-month Extended End-of-Engineering-Support benefit suits teams that prefer to keep large-form-factor appliances on a stable long-term FortiOS release rather than cycling through annual major upgrades. The five-year term eliminates five consecutive annual renewals and aligns coverage with typical data center hardware refresh cycles.

Activation and delivery

This is an electronic subscription with no hardware shipment. After ordering, DataCenter360.ca delivers the Fortinet registration token by email within 0 to 1 business days. The token is entered into the Fortinet Support Portal (support.fortinet.com) and bound to the FortiGate 3001F-DC’s serial number; Elite entitlements activate immediately on registration. The five-year term starts from the activation date. Delivery is available to any country worldwide — no geographic restriction applies to this license.

FortiCare Elite vs. support in a FortiGuard bundle

FortiCare is a per-device support contract, separate from FortiGuard security subscriptions. The UTP and Enterprise protection bundles include FortiCare Premium as their support component, providing a 1-hour P1 response. Selecting Elite upgrades that response to 15 minutes, adds the Elite Monitoring Portal for proactive device health and security posture visibility, and extends the software support window by 18 months beyond the standard End-of-Engineering-Support date. This SKU is appropriate for teams that need the faster SLA without restructuring an existing FortiGuard arrangement.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Every FortiCare subscription we issue is processed directly through Fortinet’s licensing systems — the registration token you receive is genuine and active within one business day. This subscription is available worldwide with no geographic restriction. For multi-unit deployments or consolidated renewal quotes covering several FortiGate 3001F-DC appliances, reach out with your requirements and we will prepare a formal quote.