Original price was: CAD$164,647.47.CAD$131,367.66Current price is: CAD$131,367.66.
When a FortiGate 3001F-DC is running mission-critical workloads in a data centre, a next-business-day support window is not a realistic option. The FC-10-FD3K1-247-02-60 secures five years of FortiCare Premium Support: 24/7 TAC access, a one-hour critical-issue response SLA, and advanced hardware replacement for security teams that need a binding support commitment matched to the hardware's lifespan.
This five-year contract includes 24/7 phone and web access to Fortinet TAC engineers, a one-hour guaranteed response for critical (P1) incidents, next-business-day handling for non-critical issues, and advanced hardware replacement so a spare ships before you return the failed unit. Eligibility to add Priority RMA, ongoing firmware and security content updates, and full access to the Fortinet Support portal and asset management tools are also included for the duration of the term.
FortiCare Premium is the mid-tier option, above Essential (web-only, next-business-day) and below Elite (15-minute response with extended engineering support). The table below shows the key differences across all three service levels.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates & online tools | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 3001F-DC is deployed in high-density data centres where DC power is standard: carrier-neutral facilities, enterprise core networks, and multi-tenant co-location environments. Teams running this platform at scale need faster-than-next-business-day TAC response and advance-swap RMA, but manage their own per-device support contracts rather than purchasing Elite or an account-level Advanced Support Agreement. A five-year FortiCare Premium term locks in those commitments without annual renewal overhead.
This is a software entitlement. DataCenter360.ca delivers the registration key electronically, typically within one business day of payment confirmation. Register the key in the Fortinet Support portal against the FortiGate 3001F-DC serial number, and coverage activates immediately. The five-year term starts on the registration date. No physical shipment, no geographic restrictions.
DataCenter360.ca is an authorized Fortinet Select Partner supplying FC-10-FD3K1-247-02-60 with electronic delivery to any country. Support contracts for data-centre-class hardware at this tier carry significant list pricing; if your procurement team needs a formal quotation or volume consideration, use the Request a Quote option on this page. FortiCare licensing is available worldwide with no shipping restrictions.
Electronically. DataCenter360.ca emails the registration key after order confirmation. You activate it in the Fortinet Support portal against the FortiGate 3001F-DC serial number. No hardware ships and there are no geographic shipping restrictions on this contract.
FortiCare Premium provides a one-hour critical-issue response SLA, 24/7 phone support, and advanced hardware replacement. FortiCare Elite upgrades the critical-issue response to 15 minutes, adds an 18-month extended end-of-engineering-support window, and includes the FortiCare Elite device-insights monitoring portal. Most data-centre deployments choose Premium; Elite is reserved for environments where even a one-hour response window is not acceptable.
Yes. Fortinet supports early renewal of FortiCare contracts. Renewing before expiry extends coverage from the current end date rather than the renewal purchase date, so there is no gap in support. Contact DataCenter360.ca for a renewal quote at any point during the active contract period.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3001F-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-FD3K1-247-02-60 |
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