Fortinet FortiGate 3001F DC Secure RMA Service, 5-Year (FC-10-FD3K1-301-02-60)

Keeping Defective Hardware On-Premises

Standard RMA processes assume failed hardware can leave your facility. For the FortiGate 3001F DC, that assumption creates a compliance gap: the appliance stores configuration data on internal solid-state media that cannot be removed without voiding the warranty. Shipping the device back means sensitive configuration leaves your physical control. FC-10-FD3K1-301-02-60 closes that gap. Under the Secure RMA service, Fortinet ships a replacement unit to your site, and you are not required to return the defective hardware. Your team handles the old unit according to your data-destruction or retention policy, keeping all configuration data within your premises throughout the entire process.

What Secure RMA Covers

This five-year entitlement activates against your FortiGate 3001F DC serial number and runs from the date the key is registered. When a covered hardware failure occurs, Fortinet ships an advanced replacement before recovering the faulty unit. The Secure RMA option waives the return obligation entirely. The table below shows how standard FortiCare tiers handle hardware RMA, providing context for how Secure RMA adds to your support posture:

Who Needs This Service

Secure RMA is a niche but essential service for three categories of organizations. Government agencies and defense contractors operating under data-handling regulations that mandate device disposition controls. Financial institutions subject to internal security policies that prohibit sensitive hardware from leaving controlled facilities. Any enterprise where network configuration data — routing topology, VPN credentials, policy objects — is classified or contractually protected. The FortiGate 3001F DC is a high-throughput data-center firewall deployed in exactly these environments: core perimeter, segmentation, and compliance-critical roles where hardware failure recovery must follow a documented chain of custody.

Activation and Delivery

FC-10-FD3K1-301-02-60 is a software entitlement, not a physical product. After purchase, DataCenter360.ca delivers the activation key electronically within 0 to 1 business days. Registration takes place through the Fortinet support portal at support.fortinet.com, tied to the device serial number already on your account. The five-year term begins at key entry. No hardware is included; this SKU applies only to a FortiGate 3001F DC already registered and in service. Customers in any country may purchase and receive this service — there are no geographic restrictions on electronic delivery.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with direct access to Fortinet’s full service catalog. Secure RMA subscriptions are model-specific, and our team confirms the SKU-to-serial match before order completion to prevent portal registration errors. Delivery is electronic, same or next business day in most cases. Organizations procuring against a contract or requiring formal documentation should use the Request a Quote link below. The 1-year (FC-10-FD3K1-301-02-12) and 3-year (FC-10-FD3K1-301-02-36) terms are also available for different budget cycles.