Fortinet FortiGate 3200D FortiCare Premium Support, 1-Year (FC-10-03200-247-02-12)

Large data center firewalls don’t go quiet when their hardware order window closes. The FortiGate 3200D reached end-of-order status in April 2023, but Fortinet continues issuing patches and accepting support contracts until the Last Service Extension Date of April 16, 2027, with full end-of-support running to April 2028. If your 3200D is still carrying production traffic, FC-10-03200-247-02-12 keeps it covered for the next 12 months under FortiCare Premium.

What FortiCare Premium covers

FortiCare Premium is Fortinet’s mid-tier per-device support contract. For the FortiGate 3200D, a Premium subscription provides:

• 24×7 global technical support with a one-hour response guarantee on critical-severity tickets
• Next-business-day response for non-critical issues
• Telephone access to Fortinet TAC engineers, not web-portal-only ticketing
• Standard Advanced Replacement RMA: Fortinet ships the replacement unit before receiving the faulty one
• Eligibility for Priority RMA and Secure RMA add-on upgrades
• Full firmware access, including security patches and feature releases within supported branches

FortiCare service tiers at a glance

FC-10-03200-247-02-12 is a FortiCare Premium contract. The table below positions it against Essential and Elite for the FortiGate platform.

Who typically renews this contract

FortiGate 3200D units remain in service across large enterprises and managed service providers that standardized on Fortinet’s high-density chassis platform several years ago. A FortiCare Premium renewal makes sense when:

• The device handles business-critical traffic and downtime must be addressed within the hour
• Internal teams need direct telephone access to Fortinet TAC, not web-only ticketing
• Hardware replacement must arrive before the unit is returned, keeping spare-parts logistics manageable

Organizations running the 3200D past 2025 are generally in a planned migration window. FortiCare Premium keeps the unit supportable and firmware-current while that transition proceeds.

Activation and electronic delivery

FC-10-03200-247-02-12 is delivered electronically. After purchase, DataCenter360.ca transfers the entitlement through the Fortinet Support Portal. The contract registers against your existing device serial number and the 12-month term begins on the registration date. No physical goods ship. Delivery typically completes within one business day of payment confirmation.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell and deliver FortiCare contracts worldwide. Licensing is electronic delivery to any country, with no geographic restrictions on support subscriptions. The 3200D Last Service Extension Date runs to April 2027, so this 1-year contract is within the orderable window. Contact us if you need a multi-year term or a volume purchase order.