Fortinet FortiGate 3200F Secure RMA Service, 1-Year (FC-10-F3K2F-301-02-12)

When a FortiGate 3200F fails in production, the device carries configuration data on integrated solid-state media that cannot be removed without voiding the warranty. For organizations in regulated industries — financial services, government, healthcare — returning that hardware to any third party is not acceptable. The FC-10-F3K2F-301-02-12 provides a 1-year Secure RMA service that resolves this directly: Fortinet allows nonreturn of the defective unit, so the hardware and its data remain within your premises throughout the replacement process.

What Secure RMA Covers

Secure RMA is an add-on service applied on top of an existing FortiCare Premium or Elite support contract for the same device. When a hardware fault is confirmed on the FortiGate 3200F:

• Fortinet ships a replacement unit to your site
• The defective unit does not need to be returned — it stays in your custody
• Replacement ships as an advanced replacement (not return-and-replace)
• Configuration data and any sensitive information remains physically inside your facility

This matters most where the 3200F has processed or cached sensitive traffic and physical custody of the device is a compliance or audit requirement. Fortinet products store configuration on solid-state media that is not field-replaceable, so nonreturn is the only reliable way to guarantee data does not leave the premises.

Who Needs It

This service is for FortiGate 3200F deployments in data centres, government networks, financial institutions, and environments where internal policy prohibits hardware leaving the premises. If your organization has strict chain-of-custody requirements for decommissioned devices, or secure-erase of integrated storage cannot be verified before a return shipment, Secure RMA is the correct service tier.

FortiCare Support Levels and Secure RMA

Secure RMA applies on top of FortiCare Premium or Elite — it is not available for Essential contracts. The table below outlines the base FortiCare tiers for context:

Activation and Delivery

FC-10-F3K2F-301-02-12 is an electronic service license, available for delivery to any country. DataCenter360.ca processes orders the same business day; registration details are typically provided within one business day of purchase. The service registers to your specific FortiGate 3200F serial number and covers 12 months from the activation date. Renewing before the term expires keeps Secure RMA coverage uninterrupted.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The FC-10-F3K2F-301-02-12 is stocked and ordered directly online. Procurement teams that require a formal quote, PO-based billing, or multi-year pricing can contact the team before checkout. Orders are handled quickly — the same business day for in-stock electronic services.