Fortinet FortiGate 3200F FortiCare Elite Support, 3-Year (FC-10-F3K2F-284-02-36)

SKU: FC-10-F3K2F-284-02-36

Original price was: CAD$156,305.61.Current price is: CAD$124,711.93.

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FC-10-F3K2F-284-02-36 is a 3-year FortiCare Elite Support subscription for the FortiGate 3200F, delivering Fortinet’s highest per-device support tier: 15-minute critical-issue response, 24×7 telephone access to Fortinet TAC engineers, advanced hardware replacement, and access to the FortiCare Elite monitoring portal. Delivered electronically to any country.
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Product description

When the FortiGate 3200F is carrying traffic that cannot wait hours for a callback, FortiCare Elite is the right support choice. This 3-year subscription (FC-10-F3K2F-284-02-36) locks in Fortinet’s highest per-device SLA for the duration: a guaranteed 15-minute response to critical incidents, 24×7 telephone access to priority-queue TAC engineers, and advanced hardware replacement from a network of 200+ in-country depots worldwide.

What FortiCare Elite Covers

FortiCare Elite is the top tier in Fortinet’s per-device support stack. For the FortiGate 3200F, it provides:

  • 15-minute response for critical issues, 24x7x365, handled by engineers on the priority queue
  • 2-business-hour non-critical response, compared to next-business-day under Premium
  • 24×7 telephone support with direct access to Fortinet’s global TAC network
  • Advanced hardware replacement (RMA) dispatched from depot stock immediately; no return-first step
  • FortiCare Elite Portal with proactive device insights, health recommendations, and unified monitoring (FortiGate platform)
  • Extended End-of-Engineering-Support (E-EoES) of up to 18 months for qualifying LTS firmware releases

FortiCare Support Tier Comparison

This product provides FortiCare Elite coverage. The table below compares the three per-device tiers available for FortiGate appliances.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who This Is For

The FortiGate 3200F is a high-throughput data centre and campus firewall. Organizations running it at the core of their network, or managing it on behalf of clients, typically cannot tolerate multi-hour support queues. FortiCare Elite fits financial services teams, critical infrastructure operators, large enterprise NOC environments, and managed security providers where the 3200F sits on a path that must stay available around the clock.

The 3-year term is lower in per-year cost than three consecutive annual subscriptions and produces a single entitlement record on Fortinet’s support portal, simplifying contract management.

Activation and Delivery

DataCenter360.ca delivers the license key electronically after purchase, typically within 0 to 1 business days. Register it at support.fortinet.com against the FortiGate 3200F serial number. The Elite SLA and portal access activate immediately after registration. No hardware ships; delivery is available to any country.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with the full FortiGate 3200F support catalog. Orders for this Elite 3-year subscription are processed and delivered electronically worldwide. For fleet deployments or co-termination quotes covering multiple 3200F units, request a quote and the team will respond the same business day.

What is the difference between FortiCare Elite and FortiCare Premium for the FortiGate 3200F?

Both tiers provide 24×7 telephone support and advanced hardware replacement. FortiCare Elite adds a 15-minute critical-issue response SLA (Premium is 1 hour), a 2-business-hour non-critical SLA (Premium is next business day), access to the FortiCare Elite monitoring portal with proactive device health insights, and up to 18 months of extended engineering support for qualifying LTS firmware releases. For a high-throughput appliance like the 3200F, the response-time gap is the primary factor when choosing between the two.

Is this license delivered worldwide?

Yes. FC-10-F3K2F-284-02-36 is an electronic subscription with no hardware component. DataCenter360.ca delivers the activation key electronically to any country. There are no geographic restrictions on the license itself.

How do I renew or purchase Elite coverage for multiple FortiGate 3200F units?

Each FortiGate 3200F unit requires its own FortiCare license registered to its serial number. For multi-unit orders or renewal quotes with co-termination alignment, use the request a quote form and include the number of units and any existing expiry dates. DataCenter360.ca will provide a single consolidated quote.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-3200F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-1000 to FG-4000

MPN

FC-10-F3K2F-284-02-36

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