Original price was: CAD$208,407.48.CAD$166,282.56Current price is: CAD$166,282.56.
When a FortiGate 3200F is moving 45 Gbps of threat-protected traffic through a hyperscale data center, support coverage is not optional infrastructure. FC-10-F3K2F-247-02-60 provides five years of FortiCare Premium on the FG-3200F platform, locking in 24×7 telephone access to Fortinet-certified engineers, a one-hour SLA for critical incidents, and Advanced Replacement RMA so a hardware failure has a defined resolution path rather than an open queue.
FortiCare Premium is Fortinet’s mid-tier per-device support contract. For the FortiGate 3200F it includes:
The five-year term covers 60 months in a single purchase, eliminating the risk of an annual renewal gap and simplifying procurement for organizations with multi-year budget cycles.
FortiCare Premium is the middle tier. The table below summarizes coverage across all three per-device options for FortiGate platforms:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA type | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 3200F serves large enterprise data centers, carrier edges, and cloud provider environments where firewall throughput exceeds 100 Gbps and uptime is a contractual obligation. FortiCare Premium fits teams that need guaranteed telephone escalation within the hour and hardware replacement without waiting for return authorization. Organizations with sub-15-minute RTO requirements or wanting the Elite monitoring portal should evaluate FortiCare Elite before committing to a 5-year Premium term.
FC-10-F3K2F-247-02-60 is an electronic entitlement. After purchase, DataCenter360.ca registers the contract and delivers the activation key through Fortinet’s support portal, typically within one business day. The key is applied via the FortiGate management dashboard or support.fortinet.com. No physical media ships, and delivery is available to buyers in any country.
DataCenter360.ca is an authorized Fortinet Select Partner carrying FortiCare subscriptions across all terms and tiers for the 3200F series. The 5-year SKU is stocked as a standard line item, not a special order. Licensing ships electronically to any country with no geographic restriction on the entitlement. For volume orders or multi-chassis contract consolidation, submit a quote request referencing FC-10-F3K2F-247-02-60.
Yes. The model code F3K2F covers both hardware variants in the series: the base FG-3200F and the FG-3201F, which adds dual 960 GB SSD onboard storage. Confirm your chassis serial number before registering to ensure the entitlement is applied to the correct device in the Fortinet support portal.
Premium provides a one-hour critical response SLA and standard Advanced Replacement RMA. Elite upgrades the response SLA to 15 minutes, adds the FortiCare Elite monitoring and device insights portal, and includes an 18-month Extended End-of-Engineering-Support window for qualifying LTS firmware releases. For data center firewalls with strict RTO requirements, Elite is worth evaluating before committing to a 5-year term.
Yes. FortiCare support subscriptions are electronic entitlements with no geographic restriction. Buyers in any country can purchase FC-10-F3K2F-247-02-60 and receive the activation key on the same timeline as Canadian orders. The FG-3200F hardware ships Canada only, but the support license is worldwide.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3200F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F3K2F-247-02-60 |
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