Original price was: CAD$162,557.84.CAD$129,700.40Current price is: CAD$129,700.40.
When a FortiGate 3201F carries data-center-scale traffic, the difference between a 15-minute and a one-hour critical response can mean the difference between a contained incident and a service outage. This 3-year FortiCare Elite subscription (FC-10-F32F1-284-02-36) locks in the fastest available Fortinet response SLA and assigns P1 cases to senior technical resources — without any renewal gap — for 36 months.
This product provides FortiCare Elite — Fortinet’s highest per-device support tier.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates & portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The FortiGate 3201F is positioned for large enterprise, managed service provider (MSP), and data center deployments where the firewall is in the critical path. Organizations running it in those roles typically cannot absorb a next-business-day response time when a security event or hardware fault occurs, and SLA commitments to downstream customers often demand faster resolution. FortiCare Elite is also the right fit for teams that need the 18-month LTS patch extension — it removes the pressure to upgrade firmware on a tight schedule set by Fortinet’s standard end-of-engineering-support window.
FortiCare Elite is a service subscription; no hardware ships. After purchase, a Fortinet license key is delivered electronically and registered to the FortiGate 3201F serial number in the Fortinet Support Portal. The 36-month term begins at activation. Delivery is worldwide, typically within one business day of order confirmation.
DataCenter360.ca is an authorized Fortinet Select Partner. This 3-year FortiCare Elite contract (FC-10-F32F1-284-02-36) is priced and processed as an electronic license with no geographic restriction — customers in any country can purchase and receive the key within the same or next business day. Formal quotes and volume pricing for enterprise accounts are available on request.
FortiCare Elite guarantees a 15-minute response for P1 (critical) issues, available every hour of every day for the full contract term. Non-critical issues are targeted at 2 business hours. Both SLAs apply to the FortiGate 3201F for the entire 36 months of this subscription.
Yes. FortiCare Elite can be registered on a device currently covered by a lower support tier. The new 36-month term begins at the activation date. Contact DataCenter360.ca to review your existing contract end date and available co-term options before ordering.
FortiCare Elite is an electronic subscription with no hardware component, so there is no geographic restriction. DataCenter360.ca delivers the license key to customers worldwide, with no import duties or shipping delays involved.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3201F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F32F1-284-02-36 |
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