Original price was: CAD$130,046.27.CAD$103,760.32Current price is: CAD$103,760.32.
Running a FortiGate-3201F at the core of a high-throughput network means any prolonged incident has real operational consequences. FC-10-F32F1-247-02-36 is the 3-year FortiCare Premium Support contract for that appliance, giving your team around-the-clock access to Fortinet’s Technical Assistance Centers with a one-hour response guarantee on critical issues and advance-replacement hardware coverage.
FortiCare Premium is Fortinet’s mid-tier per-device support plan. For a high-capacity appliance like the FortiGate-3201F, it delivers:
The FortiGate-3201F serves large enterprise edges, data-centre perimeters, and high-throughput aggregation points where a sustained outage is not acceptable. FortiCare Premium is the practical choice for organizations that need certified engineers available at any hour but do not require the 15-minute Elite SLA or the extended end-of-engineering-support window that Elite includes. Security teams managing the 3201F without a round-the-clock NOC typically treat Premium’s one-hour critical response as the minimum adequate floor for hardware at this tier.
This SKU is the FortiCare Premium tier. The table below places it alongside Essential and Elite:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FortiCare Premium is a software license with no physical shipment. After purchase, DataCenter360.ca handles the contract registration and you receive the FortiCare entitlement keys by email, normally within one business day. The entitlement attaches to the registered serial number of your FortiGate-3201F and appears in the Fortinet Support portal as soon as activation is complete. There are no geographic restrictions on delivery.
DataCenter360.ca stocks and activates FortiCare contracts for the full FortiGate line as an authorized Fortinet Select Partner. The 3-year term locks your support cost across a full refresh cycle, avoiding annual renewals mid-project. Customers renewing an existing term or coordinating across multiple 3201F units are welcome to reach out before ordering to align co-term dates or confirm stacking eligibility.
Yes. FortiCare Premium can be purchased as an initial contract or as a renewal. If the appliance already holds an active FortiCare term, the new 3-year contract typically queues and extends the expiry date. Contact DataCenter360.ca before ordering to confirm co-term handling for your specific registration scenario.
FortiCare Elite upgrades the critical-issue response from one hour to 15 minutes, adds an 18-month extended end-of-engineering-support window for long-term-support firmware releases, and provides access to the FortiCare Elite monitoring portal with proactive device insights. Premium covers the core support entitlements at a lower annual cost and suits most enterprise deployments where the 15-minute SLA is not a compliance or contractual requirement.
FortiCare Premium is delivered electronically and has no geographic restriction. Buyers worldwide receive the same entitlement keys and Fortinet TAC access as Canadian customers. Only the FortiGate-3201F hardware is a Canada-shipping item; this license is available to purchase and activate from any country.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-3201F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F32F1-247-02-36 |
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