Fortinet FortiGate 400E-BYPASS FortiCare Elite, 1-Year (FC-10-F4HBE-284-02-12)

SKU: FC-10-F4HBE-284-02-12

Original price was: CAD$2,952.61.Current price is: CAD$2,355.81.

Save:20%You save CAD$418.25
FC-10-F4HBE-284-02-12 provides 1 year of FortiCare Elite support for the FortiGate 400E-BYPASS — Fortinet’s highest support tier with 15-minute P1 response, extended LTS access, and the Elite monitoring portal. Worldwide electronic delivery.
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Product description

Annual FortiCare Elite gives teams maximum flexibility on a FortiGate 400E-BYPASS deployment: the support tier stays current without a multi-year financial commitment, and you can re-evaluate each year as the infrastructure around the firewall evolves. FC-10-F4HBE-284-02-12 covers Fortinet’s highest support SLA for a full 12 months, including 15-minute P1 response and the Elite monitoring portal.

FortiCare Tier Comparison

FC-10-F4HBE-284 is the FortiCare Elite tier for the FortiGate 400E-BYPASS. The table below shows how it compares to Essential and Premium:

Essential Premium Elite
Critical-issue (P1) response 4-hour 1-hour 15-minute
Telephone support
Hardware RMA (next business day)
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Needs FortiCare Elite

Network teams where the FortiGate 400E-BYPASS is deployed inline in a segment where downtime has a direct operational cost: a production data-centre path, a campus gateway, or an inline inspection segment protecting high-availability services. Elite’s 15-minute TAC engagement for critical issues is the primary reason to choose this tier over Premium, particularly for units where an unresolved hour of failure is not acceptable.

Activation and Delivery

DataCenter360.ca delivers the license key electronically on purchase day. Register it in the Fortinet Support Portal under the 400E-BYPASS serial number to activate the 1-year Elite term. If an existing support contract is active on the unit, use the co-term option to merge end-dates. Keys ship to any country with no geographic restriction.

Annual vs. Multi-Year

A 1-year term makes sense if the hardware lifecycle for this unit is uncertain, if internal procurement requires annual review, or if you want to validate Elite’s value before committing to 3 or 5 years. The 3-year (FC-10-F4HBE-284-02-36) and 5-year (FC-10-F4HBE-284-02-60) options cover the same Elite entitlements and typically carry a lower effective per-year cost.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. Annual Elite contracts for the 400E-BYPASS are a routine order: same-day electronic delivery, no minimum order size. If you are coordinating this purchase with a multi-device renewal across your Fortinet fleet, contact us before ordering and we can help align contract dates across units.

What happens if I let the FortiCare Elite contract lapse?
Once expired, the unit has no active support. Hardware RMA eligibility, TAC access, firmware update entitlement, and Elite portal access all require an active contract. A renewal after a lapse reinstates coverage from the renewal registration date, not retroactively from the expiry date.
Is the 400E-BYPASS prefix (F4HBE) the same as the standard 400E (0400E)?
No. F4HBE is specific to the FortiGate 400E-BYPASS hardware. A license with the 0400E prefix applies to the standard FortiGate 400E only. Mixing prefixes results in a registration failure in the Fortinet Support Portal.
Does FortiCare Elite include FortiGuard security subscriptions?
No. FortiCare Elite covers support services only: TAC access, hardware RMA, firmware, and the Elite monitoring portal. FortiGuard content security features require a separate UTP or Enterprise bundle subscription, which includes FortiCare at its respective tier.
Can I upgrade from 1-year Elite to a longer term partway through?
You can purchase a longer-term contract to take effect after the current term ends, or ask Fortinet about modifying the active contract. Contact DataCenter360.ca and we can advise on the cleanest path given your contract’s current end-date.
Is worldwide delivery available for this subscription?
Yes. FortiCare subscriptions carry no geographic restrictions. DataCenter360.ca delivers the key electronically to any country, typically same business day after payment is confirmed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-400E-BYPASS

Product Type

Product Group

End of Order Date (EOO)

2026-07-30

Last Service Extension Date (LSED)

2030-07-30

End of Support Date (EOS)

2031-07-30

Product Family

FG-200 to FG-900

MPN

FC-10-F4HBE-284-02-12

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