Original price was: CAD$3,015.57.CAD$2,406.05Current price is: CAD$2,406.05.
This one-year 4-Hour Priority RMA (FC-10-0401F-211-02-12) upgrades the FortiGate 401F from standard next-business-day replacement to on-site delivery within four hours, so a failed appliance does not sit un-replaced overnight.
This add-on replaces the standard next-business-day RMA with a four-hour response. Once Fortinet confirms the exchange, a courier delivers a replacement 401F on site within four hours. You handle the physical swap, which suits sites with technical staff on hand. Coverage runs one year and includes weekends and holidays.
Edge and data-center 401F deployments where four hours of downtime is tolerable but a full business day is not, and where local staff can perform the swap once the part arrives, are the natural fit here.
Priority RMA is an add-on, not a standalone contract. It requires an active FortiCare Premium or Elite support contract on the 401F, since FortiCare Essential is not eligible for add-on RMA. Your FortiCare tier sets the support response times and the base replacement type, and this add-on accelerates how fast the replacement reaches you.
| RMA & support element | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
See the FortiGate 401F hardware and licensing options page for FortiCare Premium and Elite contracts priced for the 401F.
Priority RMA is registered electronically. After purchase you receive a FortiCare registration to apply against the 401F serial in the FortiCloud and FortiCare portal, alongside the device support contract. Nothing physical ships to start the service, so DataCenter360.ca provides it worldwide. Country-level RMA logistics vary, so confirm delivery availability for your location on the Fortinet service-availability page.
DataCenter360.ca registers this one-year 4-hour RMA as a real Fortinet contract bound to your 401F and emails the activation the same or next business day. Longer three-year and five-year terms are available when you are ready to commit.
Once Fortinet confirms the exchange, a courier delivers a replacement 401F on site within four hours.
No. This term covers four-hour hardware delivery only. A separate SKU adds a Fortinet engineer to rack and cable the unit for you.
Yes. Four-hour Priority RMA is an add-on to an active FortiCare Premium or Elite contract on the 401F. Essential is not eligible.
Only the FortiGate 401F. The contract is tied to the 401F serial number in FortiCare.
Registration is electronic and sold worldwide, though four-hour delivery depends on your location. Confirm availability on the Fortinet service-availability page.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-401F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-200 to FG-900 |
| MPN | FC-10-0401F-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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