Fortinet FortiGate 40F-3G4G FortiCare Essential, 1-Year (FC-10-F40FG-314-02-12)

SKU: FC-10-F40FG-314-02-12

Original price was: CAD$224.81.Current price is: CAD$181.30.

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FortiCare Essential 1-Year support for the FortiGate 40F-3G4G (FC-10-F40FG-314-02-12): firmware updates, web-based support, and next-business-day hardware RMA. Economical entry-level coverage for cellular-connected branch and remote sites. Worldwide e-delivery from an authorized Fortinet Select Partner.
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Product description

For a FortiGate 40F-3G4G handling cellular-only WAN at a kiosk or unmanned branch, having any valid FortiCare contract in place is the difference between a 4-hour recovery and a multi-day parts scramble. The FC-10-F40FG-314-02-12 is the 1-Year FortiCare Essential tier: firmware access, web-based incident submission, and a confirmed next-business-day hardware replacement path at the lowest annual cost available for this platform.

What FortiCare Essential Covers

FortiCare Essential is Fortinet’s baseline support tier for the FortiGate 40F-3G4G. The 1-year contract includes:

  • Web-based case submission and support access during business hours
  • Next-business-day (P1 response within one business day) SLA for critical outages
  • Next-business-day hardware replacement on verified failures
  • Access to firmware updates, security advisories, and the FortiCare portal

The table below positions Essential relative to the higher FortiCare tiers for the FG-40F-3G4G:

Feature Essential Premium Elite
P1 (critical) response time Next business day 1 hour 15 minutes
24×7 telephone support
Next-business-day hardware RMA
Priority RMA add-on eligibility
Firmware updates, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys This

FortiCare Essential suits organizations that need a hardware replacement path and firmware entitlement without the cost of 24×7 telephonic support. Typical buyers include small-business owners running a single FortiGate 40F-3G4G as their branch gateway, IT generalists at remote sites where next-business-day swap is acceptable, and managed service providers maintaining a large fleet of field units where only a subset of devices justify the Premium tier expense.

Activation and Delivery

This is a subscription license delivered electronically to the email address on file, typically within 0-1 business days after order confirmation. Apply the registration key in the Fortinet FortiCare portal, matched to the FG-40F-3G4G serial number. No hardware ships and no on-site installation is required.

FortiCare Essential vs. a Subscription Bundle

FortiCare Essential covers hardware support only; FortiGuard security services such as IPS, web filtering, DNS filtering, and antivirus are separate. For an all-in-one coverage approach, the UTP bundle (FC-10-F40FG-950-02-12) and Enterprise bundle (FC-10-F40FG-809-02-12) include FortiCare Premium (one tier above Essential) plus the full FortiGuard stack in a single annual SKU. If the site runs active threat inspection, a bundle is usually the more cost-effective path.

Buying from DataCenter360.ca

DataCenter360.ca stocks the full FortiGate 40F-3G4G service catalog as a Fortinet Select Partner. The FC-10-F40FG-314-02-12 key is sourced through authorized Fortinet channels, delivered within 0-1 business days, and activates without issue in the FortiCare portal. The 3-year (FC-10-F40FG-314-02-36) and 5-year (FC-10-F40FG-314-02-60) Essential terms are also available for longer coverage cycles.

What does the FC-10-F40FG-314-02-12 include?

This is a 1-Year FortiCare Essential contract for the FortiGate 40F-3G4G. It includes web-based support, next-business-day P1 response, next-business-day hardware RMA on confirmed failures, and access to firmware updates and the FortiCare portal. It does not include 24×7 phone support or Priority RMA eligibility.

Does FortiCare Essential include a hardware replacement if the FG-40F-3G4G fails?

Yes. FortiCare Essential includes next-business-day hardware replacement on verified failures. The replacement covers the full FG-40F-3G4G unit, including the integrated LTE modem. Priority RMA (same-day or 4-hour delivery) requires upgrading to FortiCare Premium and adding the Priority RMA add-on.

How does Essential differ from Premium for this model?

Both tiers include next-business-day hardware RMA and firmware access. FortiCare Premium adds 24×7 telephone support, a 1-hour P1 response SLA, and eligibility for the Priority RMA upgrade. Essential limits support to web-based channels with a next-business-day response window. If the FG-40F-3G4G is a sole WAN link at a site where outages have immediate business impact, Premium or the UTP/Enterprise bundle is typically the better fit.

Does this license include FortiGuard security subscriptions?

No. FortiCare Essential covers hardware and software support only. FortiGuard services including IPS, web filtering, DNS filtering, antivirus, and application control are licensed separately. The UTP and Enterprise bundle SKUs bundle FortiCare Premium together with FortiGuard services in a single renewal.

How is this license delivered and activated?

The license is delivered electronically to the email provided at checkout, typically within 0-1 business days. Log into the Fortinet FortiCare portal, enter the registration key, and associate it with the FG-40F-3G4G unit serial number. No hardware is shipped and no physical installation is needed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-40F-3G4G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F40FG-314-02-12

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