Fortinet FortiGate 40F-3G4G FortiCare Premium, 1-Year (FC-10-F40FG-247-02-12)

SKU: FC-10-F40FG-247-02-12

Original price was: CAD$299.74.Current price is: CAD$241.73.

Save:19%You save CAD$40.68
The FC-10-F40FG-247-02-12 provides 1-Year FortiCare Premium support for the FortiGate 40F-3G4G, covering 24×7 telephone access, next-business-day hardware replacement (including the embedded LTE modem), and firmware updates — electronic delivery worldwide.
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Product description

At a retail kiosk or unmanned remote site where the FortiGate 40F-3G4G is the only WAN connection, a hardware failure means the site goes completely dark. The embedded CAT-12 LTE modem is the firewall, so there is no secondary path to fall back on while you wait for parts. The FC-10-F40FG-247-02-12 puts 1-Year FortiCare Premium support on that appliance, giving you a 24×7 phone line to Fortinet engineers and a confirmed next-business-day replacement path the moment a fault is verified.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier hardware and software support contract. For the FortiGate 40F-3G4G it delivers:

  • 24×7 telephone and web-based technical support
  • 1-hour response for Priority 1 (service-down) incidents
  • Next-business-day hardware replacement on confirmed failures (full unit, including the LTE modem)
  • Eligibility to add the Priority RMA upgrade for same-day or 4-hour physical exchange
  • Access to firmware updates, security advisories, and the FortiCare portal

The table below places Premium in context against the other FortiCare tiers available for the FG-40F-3G4G:

Feature Essential Premium Elite
P1 (critical) response time Next business day 1 hour 15 minutes
24×7 telephone support
Next-business-day hardware RMA
Priority RMA add-on eligibility
Firmware updates, tools & portal
Extended LTS support & Elite monitoring portal

Who Buys This

FortiCare Premium is standard for FG-40F-3G4G deployments at sites where cellular is the sole WAN link. Common buyers include managed service providers supporting distributed retail networks, field-service teams running remote kiosks on dual-SIM failover, and organizations with LTE backhaul at sites too small to justify a secondary wired connection.

Annual renewal also works well for teams that have not committed to a 3-year or 5-year coverage horizon, preserving a yearly decision point before extending support.

Activation and Delivery

This license is delivered electronically to the email address on file, typically within 0–1 business days after order confirmation. Apply the key in the Fortinet FortiCare portal by registering it against the FG-40F-3G4G serial number. No hardware is shipped and there is no on-site installation step.

FortiCare Premium vs. a Subscription Bundle

FortiCare Premium adds support coverage only. FortiGuard security services such as IPS, antivirus, web filtering, and DNS filtering are licensed separately. For cellular-connected sites running active threat protection, the UTP bundle (FC-10-F40FG-950-02-12) or Enterprise bundle (FC-10-F40FG-809-02-12) combines FortiCare Premium with the full FortiGuard stack in a single 1-year SKU, typically at a lower total cost than buying both separately.

Buying from DataCenter360.ca

DataCenter360.ca carries the full FortiGate 40F-3G4G support catalog as a Fortinet Select Partner. License keys are sourced through authorized Fortinet channels, delivered electronically within 0–1 business days, and register without issue against the FG-40F-3G4G serial number in the FortiCare portal. The 3-year and 5-year FortiCare Premium terms are also stocked for longer deployment windows.

What does the FC-10-F40FG-247-02-12 cover?

This is a 1-Year FortiCare Premium support contract for the FortiGate 40F-3G4G. It provides 24×7 telephone and online support, a 1-hour P1 response SLA, next-business-day hardware replacement, Priority RMA add-on eligibility, and access to firmware updates and the FortiCare portal.

Does FortiCare Premium cover the embedded LTE modem in the FG-40F-3G4G?

Yes. The support contract covers the FG-40F-3G4G as a complete unit, including the embedded EM7565 CAT-12 LTE modem and GPS antenna. A hardware replacement ships the full unit with all integrated components.

How does the 1-year term compare to the 3-year and 5-year options?

Coverage and entitlements are identical across terms. The 1-year SKU offers flexibility for annual budget reviews. The 3-year (FC-10-F40FG-247-02-36) and 5-year (FC-10-F40FG-247-02-60) options lower the per-year cost and reduce renewal overhead for sites expected to run long-term.

Does this license include FortiGuard security services?

No. FortiCare Premium is a support contract. FortiGuard services such as IPS signatures, antivirus, web filtering, and DNS filtering require a separate FortiGuard subscription. The UTP or Enterprise bundle SKUs include both FortiCare and FortiGuard in a single annual purchase.

How is the license delivered and activated?

The license is delivered electronically, typically within 0–1 business days of order confirmation. Register it in the Fortinet FortiCare portal using the key and the FG-40F-3G4G unit serial number. There is no hardware shipment or on-site installation required.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-40F-3G4G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F40FG-247-02-12

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