Fortinet FortiGate 40F-3G4G Secure RMA Service, 1-Year (FC-10-F40FG-301-02-12)

SKU: FC-10-F40FG-301-02-12

Original price was: CAD$112.45.Current price is: CAD$105.42.

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FC-10-F40FG-301-02-12 provides one year of Secure RMA coverage on the FortiGate 40F-3G4G. Hardware replacements follow a documented, data-safe process: a clean factory-reset unit ships first, and the defective appliance returns via a controlled chain of custody. A practical option for annual renewal cycles or regulated environments evaluating the service tier before a longer commitment. Requires FortiCare Premium or Elite.
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Product description

For sites that prefer annual renewals or are evaluating Secure RMA before committing to a multi-year term, the FC-10-F40FG-301-02-12 provides one year of data-safe hardware replacement coverage on the FortiGate 40F-3G4G. If the appliance develops a confirmed hardware fault, Fortinet ships a factory-reset replacement unit before the defective device is collected, and the return follows a documented chain of custody. The one-year term lets organizations align the service renewal with their FortiCare Premium contract cycle.

What Secure RMA Covers

Secure RMA (SKU code 301) is a Priority RMA add-on focused on how hardware exchanges happen, not just how quickly. On confirmation of a hardware fault from TAC, Fortinet ships a clean, factory-reset replacement unit with no prior configuration or credential residue. The defective unit is returned via a controlled process with documented transfer records. For sites where the FortiGate 40F-3G4G holds sensitive configuration data, embedded SIM credentials, or IPsec certificates, this process provides a defensible record of how the device was decommissioned and replaced.

FortiCare RMA Levels at a Glance

Secure RMA sits within the Priority RMA category and requires FortiCare Premium or Elite. The table shows how the base hardware replacement tiers compare under the FortiCare structure.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Subscription Suits

A one-year Secure RMA term fits several scenarios. An organization piloting the service tier alongside a new FortiCare Premium annual subscription can assess whether the data-safe process is worth renewing before committing to three or five years. Sites with annual IT budget cycles find one-year terms easier to justify in a budget request. Regulated environments including healthcare branch offices, legal and financial sector locations, and government-adjacent facilities that need the chain-of-custody documentation but prefer annual review of which devices carry the service are all relevant fits.

Activation and Delivery

FC-10-F40FG-301-02-12 is delivered electronically within 0-1 business days of purchase confirmation. Register the license in the Fortinet FortiCare support portal against the FortiGate 40F-3G4G serial number. Coverage starts on the registration date and runs for twelve months. The confirmation record from the portal serves as the compliance audit trail associating the Secure RMA entitlement with the specific device.

Secure RMA versus Speed-Focused Priority RMA

Priority RMA options divide into two categories: speed-focused (Next Calendar Day 210 and 4-Hour Hardware 211) and process-focused (Secure RMA 301). The speed-focused options control how quickly a replacement unit arrives. Secure RMA controls how the defective unit is handled after the exchange. A site that needs rapid delivery can choose 210 or 211 for that purpose. A site where data security during the return process is the concern selects 301. Both concerns may apply at the same site, and the two objectives are not mutually exclusive.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The FC-10-F40FG-301-02-12 is delivered as an electronic license, typically within one business day of order confirmation. Annual terms work well for organizations using annual purchase orders or aligning security service renewals to a fiscal year. If renewal timing needs to match an existing FortiCare Premium renewal date, the DataCenter360.ca team can provide an invoice with the intended coverage dates noted.

What does Secure RMA (code 301) actually provide?

Secure RMA provides a data-safe hardware replacement process. On hardware fault confirmation from TAC, Fortinet ships a factory-reset replacement unit with no prior data residue before collecting the defective appliance. The defective unit returns through a documented chain of custody. The service focuses on the security of the exchange process rather than the speed of replacement.

Why is one year sometimes the right term for Secure RMA?

Annual terms offer flexibility for organizations managing IT services year by year, aligning renewals to fiscal cycles, or evaluating the Secure RMA tier before committing to a longer contract. They also fit well when purchasing alongside a one-year FortiCare Premium subscription, keeping both service renewals on the same schedule.

Does this require an existing FortiCare Premium contract?

Yes. Secure RMA (301) is a Priority RMA add-on that requires an active FortiCare Premium or FortiCare Elite subscription on the FortiGate 40F-3G4G. FortiCare Essential does not include Priority RMA eligibility. The two subscriptions must cover the same device and ideally the same coverage period.

Is there a penalty if I register the license a few days after purchase?

No. Coverage begins on the date the license is registered in the Fortinet support portal. Purchasing on a Monday and registering on a Wednesday means coverage starts Wednesday. There is no retroactive start date tied to the purchase, so there is no coverage gap penalty for a short delay in registration.

Can Secure RMA run alongside a FortiGuard subscription?

Yes. Secure RMA is an independent support add-on and does not interfere with FortiGuard security subscriptions. IPS, web filtering, antivirus, or a full UTP or Enterprise bundle can all run alongside this service on the same device. Each is registered separately against the same serial number.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-40F-3G4G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F40FG-301-02-12

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