Original price was: CAD$253.29.CAD$204.27Current price is: CAD$204.27.
United States (US) Authorized DistributorThe FC-10-0050E-284-02-12 covers a FortiGate 50E with FortiCare Elite for one full year: 24/7 telephone and web support, advance hardware replacement, 15-minute critical-incident response, and the Elite monitoring portal for proactive device health visibility. The FortiGate 50E is a mature platform still deployed in small office and branch environments where continuity of support matters as much as the device itself.
FortiCare Elite is the top-tier hardware support contract for the FortiGate 50E. The table below compares what each FortiCare level includes:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response time | Next business day | 1 hour | 15 minutes |
| 24/7 telephone support | — | ✓ | ✓ |
| Hardware advance replacement | — | ✓ | ✓ |
| Priority RMA eligibility | — | ✓ | ✓ |
| Firmware updates & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
IT teams keeping FortiGate 50E units in service through a controlled refresh schedule, particularly in environments where replacing a functioning firewall is not yet budgeted but maintaining fast RMA and critical SLA coverage is. Also relevant for compliance environments requiring access to extended LTS firmware for FortiOS versions past standard engineering support. This is a hardware support contract; FortiGuard threat intelligence is licensed separately.
FC-10-0050E-284-02-12 is an electronic license. After your order is confirmed, the Fortinet contract key is delivered by email within 0–1 business days. Activate by logging in to the Fortinet Support Portal at support.fortinet.com, going to Asset Management, and applying the key to your FortiGate 50E serial number. No hardware ships.
FortiCare Elite covers hardware support and care for the FortiGate 50E. It does not include FortiGuard threat feeds such as IPS, antivirus, web filtering, or application control. If the device needs active threat protection alongside hardware care, a UTP subscription bundle (FC-10-0050E-950-02-12) combines FortiCare Premium with FortiGuard services in a single SKU. FortiCare Elite is the right choice when FortiGuard bundles are already active and the specific need is stepping up to the Elite support tier.
DataCenter360.ca is an authorized Fortinet Select Partner supplying FortiCare and FortiGuard subscriptions for FortiGate platforms to customers across Canada and internationally. Electronic contract keys are delivered to any country within 0–1 business days. Contact us if you need help with FortiGate 50E coverage options or guidance on current FortiGuard subscription availability for this platform.
No. FortiCare Elite covers hardware support and care. IPS, antivirus, URL filtering, and other threat feeds are available through FortiGuard subscription bundles such as UTP (FC-10-0050E-950-02-12).
Elite adds the FortiCare Elite monitoring portal for proactive device health visibility, the Extended LTS firmware stream for FortiOS versions past standard Fortinet engineering support, and a 15-minute critical-issue response SLA versus the 1-hour target under Premium.
Multi-year FortiCare Elite SKUs are not currently available in the catalog for the FortiGate 50E. The 1-year term (FC-10-0050E-284-02-12) is the option in stock. Contact DataCenter360.ca if you need longer-term coverage options.
Yes, as long as the device serial number is registered in the Fortinet Support Portal. FortiCare contracts have no geographic restrictions.
Yes. All FortiCare licenses are delivered electronically worldwide. The contract key is emailed within 0–1 business days; no physical shipping is involved.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2022-03-31 |
| Last Service Extension Date (LSED) | 2026-03-31 |
| End of Support Date (EOS) | 2027-03-31 |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0050E-284-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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