Fortinet FortiGate 601E 4-Hour Courier + On-Site Engineer RMA, 5-Year (FC-10-F6H1E-212-02-60)

SKU: FC-10-F6H1E-212-02-60

Original price was: CAD$24,004.52.Current price is: CAD$18,950.94.

Save:21%You save CAD$3542.69
The FortiGate 601E 5-Year 4-Hour Courier + On-Site Engineer RMA (FC-10-F6H1E-212-02-60) delivers a replacement part on-site within four hours and dispatches an engineer to install it. Licensed worldwide.
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Product description

When a FortiGate 601E sits at a site with no on-hand IT staff, a next-business-day replacement box in a shipping carton is not a recovery plan. This 5-year Priority RMA option (FC-10-F6H1E-212-02-60) delivers a replacement part on-site within four hours by courier and sends a Fortinet engineer to fit it, so a hardware failure at an unstaffed or mission-critical location is resolved the same day.

What the 4-Hour Courier with On-Site Engineer service covers

This is the top Priority RMA tier for the 601E. On a confirmed hardware failure, a replacement part is couriered to the site within four hours, and a field engineer is dispatched to carry out the physical replacement. It removes both the shipping delay and the need for local hands, which is what separates it from standard next-business-day RMA. Like the other Priority RMA options, it is an add-on to an underlying FortiCare Premium or Elite contract, and the 5-year term aligns it with a full appliance lifecycle so remote and critical sites stay covered without annual renewals.

Support and RMA levels on the FortiGate 601E

The 4-hour courier with on-site engineer option is a Priority RMA add-on that builds on FortiCare Premium or Elite. Those base tiers set the response and replacement levels shown here for the FortiGate 601E:

Support & RMA level Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who this is for

This tier fits FortiGate 601E units at unstaffed branches, remote sites, or any location where downtime carries a high cost and there is nobody on-site to swap hardware. Sites with local IT staff and less time pressure can usually rely on standard next-business-day RMA within FortiCare Premium instead.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and registers this 5-year on-site Priority RMA directly to your FortiGate 601E. Because on-site response depends on regional coverage, talk to us first and we will confirm four-hour service for your location and pair it with the right FortiCare tier.

Frequently asked questions

What does the on-site engineer actually do?
Fortinet dispatches a field engineer to your location to physically install the couriered replacement part, so no local technical staff is required to recover the FortiGate 601E.
How fast is the four-hour clock?
On a confirmed failure, the replacement part is delivered on-site within four hours by courier. The engineer is dispatched to complete the installation, targeting same-day recovery.
Does this replace my FortiCare contract?
No. It is a Priority RMA add-on that relies on an underlying FortiCare Premium or Elite contract for the support and advance-replacement framework. We can quote both together.
Is on-site RMA available everywhere?
On-site and four-hour courier RMA depend on regional service coverage. The license itself is delivered electronically worldwide; confirm on-site availability for your specific location with us before ordering.
Why choose the 5-year term?
A 5-year term covers the full service life of the appliance on one entitlement, which suits remote and mission-critical sites where you do not want a lapse or an annual renewal to manage. Shorter terms are available if you prefer.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-601E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-F6H1E-212-02-60

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