Fortinet FortiGate 60E-DSL FortiCare Essential, 1-Year (FC-10-FG60E-314-02-12)

When a FortiGate 60E-DSL is still running past its initial support term, renewing FortiCare Essential is often the most straightforward way to maintain firmware access and a hardware break-fix backstop until a platform refresh is planned. The 60E-DSL is part of Fortinet’s earlier E-series branch lineup — a practical unit in its time, and one that many organizations continue operating while upgrade budgets are scheduled.

What FortiCare Essential Covers

FortiCare Essential is the base-level FortiCare subscription. For a FortiGate 60E-DSL, it provides access to firmware updates and security patches through the Fortinet support portal, web portal access for TAC case submission, return-and-replace hardware RMA if the unit requires physical replacement, and next-business-day initial response on critical-severity support cases. This tier does not include telephone TAC access. Teams that need a call-in support line should look at FortiCare Premium (-247-).

Important: FC-10-FG60E-314-02-12 is a renewal-only subscription. It applies to a FortiGate 60E-DSL that already has or previously had an active support contract.

Who Uses This Subscription

Branch offices and edge locations running a FortiGate 60E-DSL will renew Essential when the priority is keeping the firmware stream active and maintaining RMA coverage at the lowest possible support cost. It is a solid short-term hold while a longer refresh plan is confirmed, or for environments where internal IT handles most day-to-day operations and only needs the safety net of break-fix coverage and firmware access.

Activation and Electronic Delivery

License keys are delivered electronically to your order email within 0 to 1 business days. Activation is completed at support.fortinet.com using your Fortinet support account. No hardware ships. The subscription runs from the activation date for one year.

FortiCare Support Tier Comparison

This product is the FortiCare Essential tier for the FortiGate 60E-DSL:

Essential vs. a FortiGuard Bundle

FortiCare Essential covers hardware support and firmware only — no FortiGuard security services are included. If the FortiGate 60E-DSL also needs IPS, Web Filter, Antivirus, or DNS Filter coverage, the UTP (-950-) and Enterprise (-809-) subscription bundles for the FG-60E-DSL include those FortiGuard feeds alongside FortiCare Premium. For organizations with an active threat-prevention requirement, a full bundle is generally more cost-effective than stacking separate services.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell Fortinet licensing in Canada and worldwide. Support license orders are submitted directly through the Fortinet partner portal. If you need to confirm the license applies to your specific device serial number before purchasing, contact us and we will check eligibility against your unit.