Fortinet FortiGate 800D FortiCare Premium-to-Elite Upgrade, 1-Year (FC-10-00804-204-02-12)

Your FortiGate 800D already has FortiCare Premium in place — the FC-10-00804-204-02-12 closes the gap to Elite. If your 800D sits in a path where a Severity 1 event means network outage, the difference between a 2-hour and a 1-hour response commitment can matter significantly. Elite also adds the Fortinet Elite monitoring portal and Extended LTS firmware tracks, giving you continued security patch access beyond the standard support window. For a 800D still in production, that combination is worth evaluating against the upgrade cost.

This is an upgrade license, not a standalone contract. It requires an active, unexpired FortiCare Premium subscription on the same device. It does not extend the Premium term; it elevates the service tier for the current contract period.

What FortiCare Elite adds over Premium

The table summarizes where the service levels diverge. This upgrade moves your 800D into the Elite column.

Who uses this upgrade

Organizations in regulated sectors (financial services, healthcare, government) frequently require documented 1-hour SLAs as part of internal or regulatory compliance. Others use Elite on hardware that is past its standard End-of-Engineering-Support date to keep LTS firmware patches flowing while a hardware refresh is being planned. The 800D is a legacy platform, and for units still in production, Extended LTS coverage under Elite support is the practical reason to upgrade from Premium.

Activation and delivery

DataCenter360.ca delivers the license registration key electronically after order processing, typically within the same business day. You apply it in the FortiCare support portal (support.fortinet.com) against the 800D serial number already registered under your Premium contract. No firewall reboot is required. The upgrade takes effect immediately on activation.

Upgrade vs. a full bundle

The Premium-to-Elite upgrade applies only to the support tier. If the 800D is also missing FortiGuard threat intelligence coverage, a UTP bundle (FC-10-00804-950-02-12) or Enterprise bundle (FC-10-00804-809-02-12) covers both FortiCare service and FortiGuard protection layers in one subscription. Those are the right choice when both are needed. The upgrade SKU is correct when FortiGuard coverage is current and only the support tier needs raising.

Ordering from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP with direct access to Fortinet’s licensing stack. We process software license orders the same business day and deliver keys by email. For customers running legacy hardware such as the 800D, we also carry current-generation FortiGate 100F and 200F platforms when you are ready to plan the next hardware cycle. Contact us or place your order directly online.