Fortinet FortiGate 80F Secure RMA Service, 1-Year (FC-10-0080F-301-02-12)

Some hardware failures happen in environments where shipping a device off-site is not an option. Classified networks, regulated financial systems, and government facilities often operate under policies that require all retired media and equipment to be destroyed on-site. The FortiGate 80F 1-Year Secure RMA (FC-10-0080F-301-02-12) is the service built for that requirement: Fortinet ships an advance replacement to the customer, and the defective unit is disposed of within the customer’s premises rather than returned through a carrier.

What the 1-Year Secure RMA Covers

This is a Priority RMA add-on for active FortiCare Premium or Elite subscribers on the FortiGate 80F. When a confirmed hardware failure occurs during the 12-month term, Fortinet dispatches an advance replacement unit before receiving the failed device back. Under the Secure RMA option, the standard return requirement is waived: the defective FortiGate 80F is retained on-site and destroyed under a documented secure process. Because FortiGate appliances store configuration and encryption state on non-field-replaceable solid-state media, this eliminates the risk of sensitive data leaving the security boundary.

Priority RMA add-on options are available only on top of FortiCare Premium or Elite. Essential-tier customers are not eligible.

Who Needs Secure RMA

Secure RMA is appropriate for organizations in sectors where data residency and chain-of-custody requirements extend to failed hardware: federal agencies, defense contractors, healthcare systems with strict PHI policies, and financial institutions subject to data-destruction mandates. If your security policy requires a certificate of destruction or prohibits hardware from leaving the facility before destruction, this service is the right pairing for a FortiGate 80F deployment.

FortiCare Support Tiers at a Glance

Secure RMA requires FortiCare Premium or Elite. Here is how the support tiers compare on the dimensions that matter for RMA eligibility:

Activation and Delivery

This is an electronic license delivered worldwide, typically within 0 to 1 business days. After purchase, you receive an activation code. Registration is completed through the Fortinet Support Portal (support.fortinet.com) against the specific FortiGate 80F serial number. Secure RMA add-on takes effect immediately upon registration and applies for the 12-month term. Ensure the underlying FortiCare Premium or Elite contract is active on the same device before activating.

One Service vs. the Full Bundle

Secure RMA is a single add-on service. The FortiCare Premium contract it supplements covers 24×7 TAC access, one-hour critical-issue response, advance replacement RMA, and firmware updates. If cost-effective NGFW protection with bundled security services is also a priority, the UTP or Enterprise subscription bundles for the FortiGate 80F include FortiCare Premium as part of the package, which then makes Secure RMA eligible to add.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized reseller serving Canadian organizations. Secure RMA licenses for the FortiGate 80F ship electronically with same-day or next-business-day delivery. Questions about term alignment, renewal, or pairing with a FortiCare contract are handled directly — no hold queues or ticketing systems to navigate.