Original price was: CAD$364.69.CAD$294.11Current price is: CAD$294.11.
United States (US) Authorized DistributorRunning a FortiGate 80F-DSL with FortiCare Premium active on it? This 3-year subscription (FC-10-F80FD-204-02-36) upgrades that coverage to the Elite tier, adding the 15-minute critical-issue response SLA, a dedicated Technical Account Manager (TAM), the FortiCare Elite monitoring portal, and extended long-term software support. It layers on top of your existing Premium contract for the 3-year duration; it does not replace it.
Premium already covers 24×7 telephone support and 1-hour critical-issue response for the FortiGate 80F-DSL. The Elite upgrade tightens that response window to 15 minutes and assigns a named TAM who knows your configuration. The Elite monitoring portal lets Fortinet watch appliance health proactively, and extended LTS firmware support means your device continues receiving patches well past the standard end-of-engineering-support date for the 80F series.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue initial response | 4 hours | 1 hour | 15 minutes |
| 24×7 telephone support | — | ✓ | ✓ |
| Next-business-day hardware replacement | ✓ | ✓ | ✓ |
| Priority RMA add-on eligible | ✓ | ✓ | ✓ |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
DSL-connected branch offices where the FortiGate 80F-DSL is the only WAN path are prime candidates. If that link goes down and support takes an hour to respond, operations stop. Managed service providers running the 80F-DSL for healthcare or financial clients often need Elite SLAs contractually, and this upgrade lets them deliver that without sourcing a separate hardware maintenance agreement. The 3-year term is worth considering if your Premium contract still has time left: co-term the end dates so both contracts expire together.
FC-10-F80FD-204-02-36 is an electronic subscription. After your order clears, DataCenter360.ca sends the license key by email, typically within the same business day. You register it in the FortiCare support portal against your FortiGate 80F-DSL serial number. FortiCare Premium must be active on that unit before the Elite key can be applied. If you are unsure whether your current Premium subscription is current, check the registration details in the FortiCare portal before ordering.
FortiGuard subscription bundles for the 80F-DSL (UTP, ATP, Enterprise) include FortiCare Premium but not Elite. If you are running a bundle and want the Elite tier on top, this upgrade covers the delta. For a new deployment, consider pairing a hardware bundle that includes Premium with this upgrade so Elite coverage starts from day one. The FortiCloud add-on (FC-10-F80FD-131-02-36) pairs naturally with Elite: your TAM can reference cloud log data when working a support case.
DataCenter360.ca is a Fortinet Select Partner with the full FortiGate 80F-DSL service catalog in stock at all term lengths, including this Elite upgrade. If you need help matching this upgrade to an expiring Premium contract or confirming the right SKU for your unit, contact us before you order. Licenses are delivered electronically worldwide on the same business day in most cases.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-80F-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F80FD-204-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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