Fortinet FortiGate 80F-POE 4-Hour Onsite RMA, 3-Year (FC-10-F80FP-212-02-36)

SKU: FC-10-F80FP-212-02-36

Original price was: CAD$1,925.71.Current price is: CAD$1,552.99.

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FortiGate 80F-POE 4-Hour Onsite RMA, 3-Year (FC-10-F80FP-212-02-36) — three years of 4-hour hardware delivery and onsite engineer support for the FortiGate 80F-POE. Requires FortiCare Premium or Elite. Electronic delivery worldwide.
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Product description

Three years covers a meaningful portion of the FortiGate 80F-POE’s productive hardware life while keeping the subscription cost within a realistic planning horizon. FC-10-F80FP-212-02-36 provides 4-Hour Onsite RMA for the FortiGate 80F-POE over 36 months: when a hardware failure occurs, a replacement unit arrives within 4 hours and a Fortinet-authorized engineer comes onsite to handle installation. The service requires FortiCare Premium or Elite on the device.

What 3-Year 4-Hour Onsite RMA Covers

The -212- service tier for the FortiGate 80F-POE combines two components that separate RMA tiers handle individually: the 4-hour hardware delivery commitment and the presence of a qualified engineer for the physical swap. FC-10-F80FP-212-02-36 applies both to the registered 80F-POE serial number for 36 months. If the unit fails during the term, both commitments apply to the replacement event.

Support Levels at a Glance

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who the 3-Year Term Fits

Organizations running the FortiGate 80F-POE at locations where downtime costs are significant but where a 5-year commitment creates budget uncertainty benefit from the 3-year structure. This includes branch offices supporting PoE-powered devices (IP cameras, VoIP phones, wireless APs) where a firewall failure would take those systems offline along with connectivity. Managed service providers holding SLAs with their clients often build the 4-hour onsite tier into their own agreements and find that a 3-year contract aligns with typical client engagement terms.

Activation and Delivery

FC-10-F80FP-212-02-36 is an electronic subscription license. DataCenter360.ca delivers the activation code by email within 0 to 1 business days of purchase. Register through the Fortinet Support Portal against the FortiGate 80F-POE serial number. FortiCare Premium or Elite must be active on the device before this add-on can be applied. The 36-month coverage window starts on the registration date.

Comparing the -212- to the -211- and -210-

The -210- service (Priority Next Calendar Day) covers timing from a logistics standpoint only. The -211- service upgrades that to 4-hour hardware delivery without adding onsite support. The -212- adds the engineer. For locations with IT staff available locally who can handle the physical swap, the -211- may be a cost-effective choice. For unmanned branch offices or PoE switch closets with no local IT presence, the onsite component of -212- provides the hands the site lacks.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with FortiGate 80F-POE service subscriptions available across all term lengths. Three-year 4-Hour Onsite RMA contracts are processed same-day on weekdays. If you are purchasing alongside a FortiCare Premium renewal, our team can help coordinate the order so both services co-term on the same device registration.

What does the onsite engineer actually do during a 4-Hour Onsite RMA event?

The Fortinet-authorized onsite engineer performs the physical hardware replacement: removing the failed unit, installing the replacement, and verifying the device comes back online. The scope does not typically extend to configuration troubleshooting beyond restoring normal operation; confirm with Fortinet support for the precise scope of the onsite engagement.

Is FortiCare Premium included in this subscription?

No. FC-10-F80FP-212-02-36 is an add-on to an existing FortiCare Premium or Elite subscription. If the device currently has FortiCare Essential, it must be upgraded to Premium before this SKU can be activated.

Is this service available outside Canada?

The electronic license is available worldwide. The 4-hour onsite engineer component depends on Fortinet’s service coverage at the physical location of the FortiGate 80F-POE. Verify regional availability with Fortinet support for deployments in less common geographies.

Can I upgrade from a 3-year to a 5-year term mid-contract?

Mid-term upgrades are generally handled through the Fortinet Support Portal with partner assistance. The more common approach is to let the 3-year term expire and purchase a 5-year (FC-10-F80FP-212-02-60) on renewal. Contact DataCenter360.ca if you need help evaluating the options before the current term ends.

Does the 4-hour commitment apply 24 hours a day, 7 days a week?

Priority RMA services under FortiCare Premium are available around the clock for initiating cases. The practical delivery and onsite response timeline is subject to Fortinet’s logistics and service dispatch in your region. Review the FortiCare Technical Support and RMA Services datasheet for the full SLA commitment details.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-80F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F80FP-212-02-36

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