Original price was: CAD$499.58.CAD$402.89Current price is: CAD$402.89.
United States (US) Authorized DistributorWhen a FortiGate 81F fails during business hours, a 4-hour hardware replacement window can mean the difference between a recoverable incident and a full-day outage. The FC-10-0081F-211-02-12 is a one-year 4-Hour Hardware Delivery Priority RMA service that activates an advanced replacement SLA once you open an RMA case with Fortinet Support.
The -211- SKU is a standalone Priority RMA add-on for the FortiGate 81F. Once activated on your device, it commits Fortinet to shipping a replacement unit from the nearest depot so it arrives within 4 hours of an approved case. The failed unit is returned via prepaid label within the agreed return window. Coverage requires an active FortiCare Premium or Elite subscription on the same serial number.
Retail locations, branch offices, and SMB headquarters running the FortiGate 81F as their sole perimeter device are the primary buyers. MSPs managing client sites with strict SLAs also stack this service under their FortiCare Premium contracts. If a site cannot tolerate more than a few hours without firewall coverage, the 4-hour delivery SLA closes the gap that standard return-and-replace leaves open.
Hardware replacement speed varies by FortiCare tier. This service upgrades the SLA for Premium and Elite subscribers. Here is how the tiers compare on support and RMA:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
FC-10-0081F-211-02-12 is fulfilled electronically. DataCenter360.ca delivers the license key to your registered email within 0-1 business days. Activation happens through support.fortinet.com, where you link the service to your FortiGate 81F serial number and confirm the associated FortiCare Premium or Elite subscription.
The -211- SKU adds hardware replacement speed only. It does not renew FortiGuard security services or unlock firmware updates. If the FortiGate 81F is running without current security feed coverage, a UTP or Enterprise subscription bundle (FC-10-0081F-950-02-12 or FC-10-0081F-809-02-12) combines FortiCare Premium with the security services needed to activate this Priority RMA add-on in one purchase.
DataCenter360.ca is a Fortinet Select Partner and authorized reseller. This subscription is delivered the same business day for most orders. If you need to verify serial number eligibility before purchase, contact us through the site and we will check the device support history against the Fortinet partner portal directly.
No. It is a Priority RMA add-on that requires an active FortiCare Premium or Elite subscription on the same FortiGate 81F. It extends the hardware replacement SLA to 4-hour delivery but does not include FortiGuard feeds or software updates on its own.
The -210- SKU ships replacement hardware to arrive by the next calendar day. The -211- SKU tightens that SLA to 4-hour delivery from the nearest Fortinet depot. Both require FortiCare Premium or Elite; -211- is the faster and higher-cost option for sites where same-day recovery matters most.
The subscription license itself is available worldwide and delivered electronically. Fortinet’s 4-hour depot coverage varies by region. Confirm your site address is within a covered depot zone through Fortinet Support before purchasing if you are outside major metropolitan areas in North America or Europe.
Yes. You can activate the Priority RMA add-on at any point during an active FortiCare Premium or Elite subscription. The Priority RMA coverage then runs concurrently with the remaining FortiCare term. Buying them together avoids a coverage gap but is not required.
Fortinet includes a prepaid return label with the advanced replacement unit. The defective FortiGate 81F must be returned within the agreed window, typically 10-15 business days. If retaining the failed drive for data security compliance is a requirement, the Secure RMA (-301-) service covers that scenario.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-81F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0081F-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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