Fortinet FortiGate 81F-POE Next-Day Priority RMA, 1-Year (FC-10-F81FP-210-02-12)

SKU: FC-10-F81FP-210-02-12

Original price was: CAD$356.84.Current price is: CAD$287.77.

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FC-10-F81FP-210-02-12 is a 1-year Priority Next-Day RMA subscription for the FortiGate 81F-POE — Fortinet ships replacement hardware by the next calendar day after a covered hardware failure, before you return the faulty unit. Requires FortiCare Premium or Elite. Worldwide e-delivery from DataCenter360.ca.
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Product description

For teams that want Priority RMA coverage on the FortiGate 81F-POE but prefer shorter purchase cycles, FC-10-F81FP-210-02-12 delivers one year of Next-Calendar-Day hardware replacement at a lower upfront commitment. When a covered hardware failure is reported, Fortinet ships a replacement unit to your site before the next calendar day — you send back the failed device afterward. FortiCare Premium or Elite must be active on the appliance to use this service.

What the Priority RMA Service Includes

Standard FortiCare hardware replacement follows a return-and-replace process: the customer ships the failed hardware and waits for a replacement. Priority RMA reverses that sequence. Fortinet dispatches a replacement unit immediately, eliminating the gap between hardware failure and recovery. This one-year subscription covers that faster logistics model for calendar year one.

The service operates 24×7 and is tied to the specific serial number of the FortiGate 81F-POE registered under the contract.

FortiCare Support Tiers and RMA

Priority RMA availability depends on the FortiCare tier attached to the device. Here’s how hardware replacement compares across levels:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Benefits From a 1-Year Term

IT teams evaluating whether Priority RMA is worth the cost for a given site often start with a one-year term. It’s also practical when the FortiGate 81F-POE is approaching year two or three of its lifecycle and a multi-year commitment no longer makes sense. Branch offices running the 81F-POE as their only firewall — where there’s no backup hardware nearby — are the primary use case.

Activation and Electronic Delivery

The service is delivered as a Fortinet contract number by email within 0–1 business days of purchase. Register it in the Fortinet Support Portal under the device’s serial number. No physical shipment; activation is immediate upon registration.

One Service vs. the Full Bundle

The FortiGate 81F-POE UTP and Enterprise subscription bundles include FortiCare Premium — which makes the device eligible for Priority RMA add-ons — alongside FortiGuard security services. If you’re weighing the full security stack against a targeted RMA upgrade, the bundle approach often delivers better total value. This individual service makes sense when you already have FortiGuard coverage and specifically need to upgrade hardware replacement speed.

Ordering from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare and RMA services directly. Orders process within one business day, and the contract number lands in your inbox ready to register. If you’re co-terming this with an existing FortiCare renewal, let us know the current contract end date so the terms align properly.

What does “next calendar day” mean for RMA delivery?
Fortinet ships the replacement hardware so it arrives by the next calendar day after your RMA case is approved. The specific cutoff time for same-day dispatch depends on your region and carrier. You ship the failed unit back using a prepaid return label provided by Fortinet — the replacement arrives first.
Is FortiCare Premium required to use this service?
Yes. FC-10-F81FP-210-02-12 is an add-on service that requires active FortiCare Premium or FortiCare Elite on the same FortiGate 81F-POE. Without one of those support tiers active, the Priority RMA benefit cannot be used. If the device only has FortiCare Essential, you’d need to upgrade the base support tier first.
Is this license delivered electronically worldwide?
Yes. The subscription license is delivered electronically to any country. Physical hardware replacement under the RMA program is subject to Fortinet’s regional service availability; confirm physical coverage for your site location with Fortinet before purchasing.
Can I renew or extend this after the one year is up?
Yes. You can renew with another 1-year term (FC-10-F81FP-210-02-12) or upgrade to a 3-year (FC-10-F81FP-210-02-36) or 5-year term at renewal time. Continuous coverage requires renewing before the expiry date; gaps in coverage mean you revert to standard hardware replacement during the lapse period.
Does Priority RMA cover all hardware failures?
Priority RMA covers hardware defects confirmed by Fortinet TAC as qualifying for replacement under the support terms. Physical damage caused by accident, misuse, or modifications outside Fortinet’s specifications is typically not covered. Refer to Fortinet’s current FortiCare terms and conditions for full eligibility details.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-81F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F81FP-210-02-12

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