Fortinet FortiGate 90G FortiCare Elite Support, 1-Year (FC-10-0090G-284-02-12)

SKU: FC-10-0090G-284-02-12

Original price was: CAD$885.53.Current price is: CAD$714.15.

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The FortiGate 90G FortiCare Elite Support subscription (FC-10-0090G-284-02-12) delivers one year of Fortinet’s top-tier support for your FortiGate 90G — two-hour critical response, same-day hardware replacement, Priority RMA included, and Elite portal access, delivered electronically worldwide.
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Product description

Some organizations prefer to trial Elite support for a year before committing to a longer term. Others simply align their FortiCare renewals to an annual budget cycle. Either way, FC-10-0090G-284-02-12 gives your FortiGate 90G full access to Fortinet’s highest support tier for twelve months: two-hour critical response, same-day hardware replacement, Priority RMA without an add-on purchase, and the Elite monitoring portal.

What FortiCare Elite covers

Activating this one-year subscription on your FortiGate 90G provides the following until the expiry date:

  • 2-hour critical-issue response from Fortinet TAC engineers
  • 24×7 telephone and web case management
  • Same-day advance hardware replacement
  • Priority RMA included — no separate add-on required
  • Firmware updates, tools, and full FortiCare portal access
  • Elite monitoring portal with extended LTS firmware builds

Who needs this

The one-year term suits organizations evaluating whether Elite’s faster response and same-day replacement commitments justify the step up from Premium, as well as those with annual procurement cycles that make multi-year subscriptions administratively awkward. It also covers gap scenarios where a renewal window has narrowed to a single year before a planned hardware refresh.

Activation and delivery

DataCenter360.ca delivers the activation code electronically within 0–1 business days of order. You register it through support.fortinet.com against your FortiGate 90G serial number. The Elite entitlement is visible in the FortiCare portal once registration completes. No physical delivery is involved; the license applies worldwide regardless of where your device is deployed.

Where Elite fits in the FortiCare range

Elite sits at the top of Fortinet’s FortiCare lineup. The table below compares all three tiers so you can confirm this is the right level for your FortiGate 90G before ordering.

Feature Essential Premium Elite
Critical-issue response time Next business day 4 hours 2 hours
Telephone support
Hardware replacement NBD advance exchange NBD advance exchange Same-day
Priority RMA (next-day) Add-on eligible Included
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner processing FortiCare license orders for Canadian and international customers. Purchasing through an authorized partner ensures the entitlement registers cleanly against your FortiGate 90G serial number through Fortinet’s official systems. If you find Elite is the right fit and want to extend beyond the first year, the three-year term (FC-10-0090G-284-02-36) is available from the same store at a lower cost per year.

Can I renew or upgrade to a longer Elite term after the one-year subscription expires?
Yes. When the one-year term expires, you can purchase the three-year (FC-10-0090G-284-02-36) or five-year (FC-10-0090G-284-02-60) version to continue Elite coverage. There is no penalty for switching term lengths at renewal.
Is Priority RMA included in the one-year Elite SKU?
Yes. FortiCare Elite includes Priority RMA at every term length. FC-10-0090G-284-02-12 provides the same-day hardware replacement and Priority RMA commitment as the three-year and five-year versions. You do not need a separate FC-10-0090G-210 add-on.
Does FortiCare Elite cover security service subscriptions like IPS or Web Filtering?
No. FortiCare Elite is a support and hardware replacement service. FortiGuard security subscriptions (IPS, Anti-malware, Web Filter, App Control) are licensed separately through bundle SKUs such as UTP (FC-10-0090G-950) or Enterprise (FC-10-0090G-809). Elite handles the support tier only.
How does FortiCare Elite differ from FortiCare Premium on the FortiGate 90G?
Premium provides 24×7 phone support, four-hour response, and next-business-day hardware exchange. Elite improves on all three: two-hour response, same-day replacement, and Priority RMA included. Elite also adds the Elite monitoring portal with extended LTS firmware builds, which Premium does not include.
Does the license apply if my FortiGate 90G is deployed outside Canada?
Yes. DataCenter360.ca delivers FortiCare licenses electronically and the entitlement is valid for FortiGate 90G units registered in any country. Delivery takes 0–1 business days regardless of the device’s location.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-90G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0090G-284-02-12

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