CAD$197.56 Original price was: CAD$197.56.CAD$185.21Current price is: CAD$185.21.
Some organizations want to trial Elite support capabilities before locking in a multi-year commitment. Others are mid-cycle on a 1-year Premium contract and want to upgrade to Elite for the current period. The FC-10-0069F-204-02-12 covers both scenarios: a 1-year subscription that converts an active FortiCare Premium contract on the FortiGateRugged 60F to the Elite tier, adding Extended LTS firmware access and the Fortinet Elite monitoring portal for the year.
This is a differential upgrade requiring an active FortiCare Premium contract on the same FGR-60F serial number. The 1-year term adds the same Elite capabilities as the longer-term versions:
Where Elite lands relative to the other FortiCare tiers:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| P1 critical-issue response | 1 hour | 1 hour | 15 minutes |
| Telephone support | Business hours | 24/7 | 24/7, priority queue |
| Hardware replacement RMA | Next business day | Next business day | Next business day |
| Priority RMA | — | Add-on (extra cost) | Included |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 1-year SKU is useful in a few situations: organizations evaluating Elite before committing to a 3- or 5-year term, deployments where the hardware itself is approaching end-of-life and a long support commitment doesn’t make sense, and cases where the existing Premium contract is on a 1-year annual cycle. It also works for environments where budget approval cycles run annually and multi-year commitments require additional sign-off.
License delivery is electronic through the FortiCare portal, typically within 24 hours. The key applies to the FGR-60F’s existing Premium registration. No hardware or site visit required. The 1-year Elite upgrade runs concurrent with the underlying Premium contract and expires at the same time if both are aligned.
This product upgrades FortiCare support only. If the FGR-60F also needs FortiGuard threat intelligence feeds (IPS, web filtering, application control), those are not included here. The UTP bundle (FC-10-0069F-950-02-12) or Enterprise bundle (FC-10-0069F-809-02-12) combine FortiCare Premium and FortiGuard feeds in a single 1-year SKU. This -204- upgrade layers on Elite support specifically, for units already covered by a bundle or standalone Premium contract.
DataCenter360.ca is an authorized Fortinet Select Partner. Annual renewals benefit from ordering through an authorized channel because it keeps your support contract traceable and ensures Fortinet can provide direct escalation if needed. Orders ship electronically, same-business-day for in-stock items. If you’re managing annual renewals across several FGR-60F units, contact us to align expiry dates and simplify renewal tracking.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-60F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-0069F-204-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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