Fortinet FortiGateRugged 60F FortiCare Essential, 3-Year (FC-10-0069F-314-02-36)

SKU: FC-10-0069F-314-02-36

Original price was: CAD$1,778.07.Current price is: CAD$1,433.92.

Save:19%You save CAD$241.26
The FortiGateRugged 60F FortiCare Essential 3-Year (FC-10-0069F-314-02-36) covers your FGR-60F with 24×7 critical-issue support, advance hardware replacement, and firmware access — a three-year support cycle sized for industrial and OT deployments.
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Product description

The FGR-60F runs in places most firewalls never see: utility substations, factory floors, outdoor enclosures with wide temperature swings. Committing to a three-year FortiCare Essential cycle at purchase aligns your support window with the hardware lifecycle and eliminates mid-project renewal interruptions — a practical choice for OT environments where change control is slow and administrative overhead is limited.

What FortiCare Essential Covers

FC-10-0069F-314-02-36 is a standalone support subscription for the FortiGateRugged 60F, covering:

  • 24×7 phone and web support for critical (P1) issues
  • Business-hours support for non-critical (P2–P4) cases
  • Advance hardware replacement — parts dispatched within 10 business days
  • Firmware update access, security advisories, and the Fortinet support portal
  • FortiConverter and FortiGate Cloud portal access

FortiCare Essential vs. Premium vs. Elite

This SKU is the FortiCare Essential tier — the baseline support plan for the FGR-60F. The table below summarizes how the three FortiCare tiers compare on FortiGate appliances:

Feature Essential Premium Elite
24×7 support for critical issues
24×7 support for all issues
Hardware replacement 10-business-day Next business day Next business day
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Buys This

Operations and IT teams maintaining the FGR-60F in industrial control networks. Typical sites include utilities, water treatment, transportation, and manufacturing facilities where vendor-backed 24×7 coverage for critical failures is required, but business-hours response for routine cases is acceptable. Buyers often already have FortiGuard threat services tied to a separate bundle and need this license to keep FortiCare current independently.

Activation and Delivery

This is an electronic license. After your order is confirmed, the license key is delivered by email — typically within one business day. Register it against your FGR-60F serial number at support.fortinet.com. The 3-year term begins on the activation date. If you’re co-terming with an existing contract, Fortinet’s portal will pro-rate the overlap automatically.

FortiCare Essential vs. a Full Bundle

FortiCare Essential is a support-only license. It does not include FortiGuard services (IPS, antivirus, URL filtering, or sandboxing). If your FGR-60F also needs active threat protection, a UTP or Enterprise Protection bundle delivers FortiGuard services alongside a Premium-tier FortiCare in one SKU — often more economical than buying each service separately.

Buying from DataCenter360.ca

Industrial projects rarely wait for a slow procurement cycle. We carry FortiCare Essential licenses in stock and deliver electronically — your key arrives by email the same business day, or the next at the latest. DataCenter360.ca is a Fortinet Select Partner and MSSP, so your entitlement records register cleanly in Fortinet’s systems from day one. Have questions about co-term alignment across multiple FGR units? Reach out before you order — we can sort out the dates before anything is committed.

Can FC-10-0069F-314-02-36 be purchased outside Canada?
Yes. FortiCare Essential licenses are electronic and ship worldwide. DataCenter360.ca services customers in any country for this type of subscription.
What is the difference between FortiCare Essential and FortiCare Premium?
Essential gives you 24×7 coverage for critical issues and business-hours support for non-critical cases, with 10-business-day advance hardware replacement. Premium adds 24×7 support for all issue priorities, next-business-day hardware replacement, and eligibility to add Priority RMA as a separate line item.
Does this license include FortiGuard threat intelligence services?
No. FortiCare Essential is a support and maintenance subscription only. FortiGuard services — IPS, antivirus, web filtering, and similar — require separate licenses. A UTP or Enterprise bundle is the most cost-effective way to get both support and FortiGuard in one renewal.
How does hardware replacement work under FortiCare Essential?
Open a case with Fortinet TAC. After the issue is diagnosed and a replacement is approved, Fortinet ships a replacement unit under the advance hardware replacement program. Under Essential, the dispatch SLA is 10 business days.
Can I apply this license to an FGR-60F already in service?
Yes, as long as the appliance is eligible and the existing contract has not lapsed beyond Fortinet’s grace window. If your coverage has expired, Fortinet may require a re-registration or a gap payment before activating a new term. Contact us or Fortinet TAC for details before purchasing if there is a gap in coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGateRugged-60F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-0069F-314-02-36

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