CAD$836.61 Original price was: CAD$836.61.CAD$674.68Current price is: CAD$674.68.
Annual FortiCare contracts fit deployments where a project timeline is short, a device is approaching end-of-support, or the budget cycle does not align with multi-year commitments. FC-10-F60FI-314-02-12 covers a single FortiGate Rugged 60F-3G4G for twelve months under the Essential tier: firmware updates, web-based portal support, and return-and-replace hardware coverage with next-business-day critical-issue response.
FortiCare Essential is Fortinet’s foundational support tier. For the FGR-60F-3G4G, the 1-year Essential contract provides entitlement to FortiOS firmware and security patch releases, access to Fortinet’s web support portal, Knowledge Base, and asset management tools, and a return-and-replace RMA if the unit fails during the term. This is support and firmware only; no FortiGuard security service subscriptions are included.
This contract is the Essential tier. The table below shows how the three FortiCare levels compare.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The 1-year Essential term fits well when the FGR-60F-3G4G is in a phase-out window: a site upgrade is planned within the year, or a budget review will determine whether to extend the deployment. It is also the option when project budget was allocated for a specific fiscal period and the multi-year term does not offset the cash-flow consideration. For a long-term installation, the 3-year (FC-10-F60FI-314-02-36) or 5-year (FC-10-F60FI-314-02-60) term avoids renewal gaps and typically lowers the annual cost.
The contract number is delivered electronically, normally within one business day, to any country. Register it against the FGR-60F-3G4G serial in the FortiCare portal and coverage is active immediately. Nothing ships physically for this license.
FortiCare Essential (this contract) is support and firmware at the entry tier. FortiCare Premium (FC-10-F60FI-247-02-12) adds 1-hour critical response, telephone support, and advanced hardware replacement for the same 1-year window. For active FortiGuard security services on the device, the UTP subscription (FC-10-F60FI-950-02-12) or Enterprise subscription (FC-10-F60FI-809-02-12) includes both the security feeds and FortiCare Premium together. If this device carries mission-critical traffic, weigh whether Essential’s next-business-day response is sufficient or whether Premium is warranted.
DataCenter360.ca is an authorized Fortinet Select Partner issuing genuine FortiCare contracts electronically worldwide. Orders for the FGR-60F-3G4G Essential tier typically deliver the same business day. Providing the device serial number at order time allows the team to confirm proper registration before the contract is issued.
The contract provides FortiOS firmware and patch updates for 12 months, access to Fortinet’s web support portal and Knowledge Base, and return-and-replace RMA if the hardware fails. Critical-issue response is next business day.
No. FortiCare Essential is support and firmware only. FortiGuard IPS, antivirus, web filtering, and other security services require separate subscriptions or are included in UTP and Enterprise bundle SKUs.
Yes. The 3-year (FC-10-F60FI-314-02-36) and 5-year (FC-10-F60FI-314-02-60) terms are available for the next renewal cycle. Multi-year terms typically cost less per year and eliminate renewal gaps.
Yes. FortiCare subscriptions are electronic and ship worldwide. Only the physical FGR-60F-3G4G hardware is limited to Canadian delivery.
Essential (this SKU) provides web-based support, firmware updates, and return-and-replace RMA with next-business-day response. Premium (FC-10-F60FI-247-02-12) adds 1-hour telephone response, advanced (ship-first) hardware replacement, and Priority RMA add-on eligibility.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGateRugged-60F-3G4G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-F60FI-314-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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