Fortinet FortiGate 401G FortiCare Premium to Elite Upgrade, 5-Year (FC-10-FG4H1-204-02-60)

SKU: FC-10-FG4H1-204-02-60

Original price was: CAD$8,416.97.Current price is: CAD$6,715.67.

Save:20%You save CAD$1220.35
FC-10-FG4H1-204-02-60 upgrades an existing FortiCare Premium contract on the FortiGate 401G to Elite tier for 5 years, covering 15-minute critical-issue response, Extended LTS access, and the Elite monitoring portal, with worldwide electronic delivery.
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Product description

A five-year Elite support commitment on the FortiGate 401G reflects a clear infrastructure decision: the hardware is deployed in a stable, long-term role and the team wants the highest Fortinet support tier locked in for the full planned lifecycle. FC-10-FG4H1-204-02-60 makes that commitment in a single purchase, eliminating four annual renewal events and setting a fixed 15-minute critical-issue SLA for the next 60 months.

What it covers

Applying FC-10-FG4H1-204-02-60 to a FortiGate 401G’s active FortiCare Premium contract converts the support tier to Elite for five years. The critical-issue response target drops from one hour to 15 minutes. Extended Long-Term Support firmware access and the Elite monitoring portal become active on the unit for the full term. All Premium-tier entitlements continue without change: 24×7 telephone support, advanced replacement RMA, priority RMA add-on eligibility, firmware updates, online tools, and the asset portal.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

The 5-year term is the strongest fit for FortiGate 401G units in roles expected to run through the full hardware lifecycle: data-center security zones, branch aggregation layers, or regulated environments where SLA documentation must cover extended audit periods. Finance teams running multi-year capital planning benefit from a single purchase that accounts for Elite support through year five with no mid-cycle renewal risk. Extended LTS access is particularly relevant for sites that cannot absorb frequent firmware migrations over the covered period.

Activation & delivery

FC-10-FG4H1-204-02-60 is a software entitlement with no physical component. After your order is processed, a license key arrives by email. You register it in the Fortinet Support Portal against the FortiGate 401G serial number, and the Elite upgrade takes effect immediately on that unit. No hardware ships. Electronic delivery means there is no geographic restriction; the purchase is valid for organizations worldwide.

One service vs the bundle

This SKU upgrades the support tier only. It contains no FortiGuard security subscriptions, no UTM bundle content, and no threat-intelligence feeds. FortiGate 401G units that also need security content renewals require separate SKUs for those services. The 5-year standalone upgrade gives long-term budget visibility for the support line item independent of security subscription pricing changes that may occur over the same 60-month period.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Purchasing FC-10-FG4H1-204-02-60 here ensures the key is issued through an authorized channel, which Fortinet requires for valid license activation in the Support Portal. For organizations planning five-year infrastructure investments, DataCenter360.ca can coordinate multi-unit Elite upgrade purchases and provide the order documentation needed for asset management and compliance records.

Frequently asked questions

Why choose the 5-year upgrade instead of renewing a 1-year upgrade five times?
The 5-year SKU eliminates four separate renewal cycles. It removes the administrative risk of a lapsed upgrade leaving the FortiGate 401G on Premium SLA during a renewal gap, and simplifies vendor management for IT and procurement teams.
Does the 5-year upgrade cover firmware releases for the full term?
Yes. Firmware updates are included for the full 60 months. Extended LTS access additionally allows the FortiGate 401G to remain on designated stable firmware branches beyond standard support windows, which matters for sites with infrequent change windows.
Can this upgrade be transferred to a replacement FortiGate unit?
No. FortiCare contracts are tied to the serial number of a specific FortiGate 401G. If the hardware is replaced, the upgrade does not transfer to the new unit’s serial number.
What if my FortiCare Premium contract expires before I register this upgrade?
The upgrade requires an active FortiCare Premium contract as its base. Apply the upgrade before the Premium contract lapses. If Premium has already expired, it must be renewed first before this SKU can be applied.
Is FC-10-FG4H1-204-02-60 available to organizations outside Canada?
Yes. FC-10-FG4H1-204-02-60 is a software entitlement with worldwide electronic delivery. There is no geographic restriction on where the purchasing organization is located.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-401G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FG4H1-204-02-60

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