Original price was: CAD$71.32.CAD$66.87Current price is: CAD$66.87.
Authorized Partner for United States (US)When a FortiWiFi 30G fails in a regulated or data-sensitive environment, the standard procedure — ship the unit back — can create a compliance problem. Fortinet configuration and logs reside on solid-state media that can’t be removed without voiding the warranty. The Secure RMA service (FC-10-FW30G-301-02-12) solves that by waiving the return requirement: Fortinet ships a replacement, and the defective unit stays in your custody.
This one-year subscription applies to a single FortiWiFi 30G unit. Under Secure RMA, when the hardware fails and a replacement claim is approved, Fortinet dispatches a new device to you. The defective unit does not need to be returned. Your team retains it for evidence preservation, secure disposal under your own protocols, or to satisfy a data-residency policy. Coverage runs from the activation date for 12 months.
Secure RMA is most common in regulated sectors — legal, healthcare, government, and financial services — where audit trails and data custody records matter. It also suits branch offices in multi-tenant facilities where defective hardware leaving the building raises chain-of-custody concerns. If your compliance framework specifies that decommissioned storage must be destroyed in-house, this service fits that requirement.
This is a subscription license delivered electronically. After purchase, DataCenter360.ca provides the license key and registration instructions. Activation takes place in the Fortinet Support Portal under your hardware’s serial number. There’s no shipping involved in the initial fulfillment — delivery is worldwide via email, typically within one business day.
Secure RMA is a hardware non-return provision, not a substitute for FortiCare support. Your FortiWiFi 30G still needs an active FortiCare tier (Essential, Premium, or Elite) to receive firmware updates, telephone support, and a response-time commitment on critical issues. The table below shows what each tier includes, so you can confirm your overall support posture is complete.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Premium or Elite FortiCare also unlocks eligibility for Priority RMA add-ons, should you need same-day or expedited hardware dispatch in addition to the non-return provision.
DataCenter360.ca is an authorized Fortinet Select Partner. We carry the full range of FortiCare and FortiGuard subscriptions and can help you confirm the right coverage combination for your FortiWiFi 30G. Orders are fulfilled electronically, typically within one business day. If you’re assembling a multi-year plan or need matching FortiCare Premium alongside this Secure RMA, reach out and we’ll put it together.
When your FortiWiFi 30G fails and Fortinet approves the claim, they send a replacement unit. You are not required to return the defective device. This keeps any configuration data, log fragments, or firmware state physically under your control for disposal according to your own policies.
Yes. Secure RMA covers the hardware return provision only. For technical support, firmware access, and a guaranteed issue-response time, your unit also needs an active FortiCare Essential, Premium, or Elite subscription. The two services complement each other.
Secure RMA availability is country-specific and determined by Fortinet’s service availability page. The subscription license itself is delivered electronically worldwide. Contact DataCenter360.ca or your Fortinet account manager to confirm availability in your location before purchasing.
A 1-year term gives you flexibility if your device refresh cycle is short or your coverage requirements are under review. If your FortiWiFi 30G is expected to stay in production for 3 to 5 years, a multi-year Secure RMA term reduces renewal overhead and locks in current pricing.
The replacement is based on the registered serial number tied to this Secure RMA subscription. Fortinet dispatches a unit of the same model. Contact Fortinet Support through your portal to initiate a claim once a hardware failure is confirmed.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-30G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FW30G-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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