Fortinet FortiWiFi 40F-3G4G FortiCare Premium, 1-Year (FC-10-F40FI-247-02-12)

Branch deployments that depend on the FortiWiFi 40F-3G4G for LTE failover cannot afford a support gap. FC-10-F40FI-247-02-12 locks in FortiCare Premium coverage for one year, giving your team direct phone access to Fortinet engineers and a guaranteed 2-hour response when a critical case is opened.

What FortiCare Premium Covers

FortiCare Premium is the mid-tier support contract in Fortinet’s service portfolio. It upgrades the self-serve model of Essential by adding telephone support and a 2-hour critical-issue response SLA. Hardware replacement ships the next business day from Fortinet’s parts depots, and you retain full access to firmware updates, FortiGuard threat intelligence portals, and the Fortinet Support portal throughout the contract term.

This SKU applies specifically to the FortiWiFi 40F-3G4G (license prefix F40FI). It does not cover other 40F variants such as the base FortiGate 40F or the FortiGate 40F-3G4G without Wi-Fi.

FortiCare Tier Comparison

This product provides FortiCare Premium coverage. The table below shows how the three tiers differ for FortiGate-family devices:

Who Should Buy This

This subscription suits IT teams managing a FortiWiFi 40F-3G4G at a remote office, retail branch, or light-industrial site where a cellular WAN link is part of the uptime strategy. If your organization has a service-level agreement with end clients, or if downtime at a branch triggers revenue loss or compliance issues, the 2-hour response time of FortiCare Premium is the appropriate baseline. Organizations with 24/7 operations or compliance mandates such as PCI DSS or HIPAA often step up to FortiCare Elite for its extended LTS coverage and monitoring portal.

Activation and Delivery

FC-10-F40FI-247-02-12 is delivered electronically. After your order clears, you receive a Fortinet license registration key by email, typically within the same business day. You register the key in the Fortinet Support portal, link it to your FortiWiFi 40F-3G4G serial number, and the support entitlement activates immediately. No physical shipment. This license is sold and delivered worldwide.

FortiCare Premium vs. the Full Service Bundle

FortiCare Premium handles break-fix support. It does not include FortiGuard threat intelligence services such as IPS signature updates, web filtering, antivirus, or anti-botnet. If you need both support coverage and FortiGuard security services in a single subscription, look at the UTP (Unified Threat Protection) or Enterprise bundles for the FortiWiFi 40F-3G4G. Both include FortiCare Premium plus the relevant FortiGuard components. The standalone FortiCare Premium SKU is the right choice when the hardware is already covered by a FortiGuard bundle and you simply need a support renewal at the same tier.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP that handles FortiCare license sales and registrations for customers in Canada and internationally. Every subscription purchased here is registered to your specific serial number through official Fortinet channels, and you deal directly with a team focused exclusively on Fortinet products. Orders process quickly and you receive your license key by email, ready to activate without waiting on logistics.