Fortinet FortiWifi 60E-DSL FortiCare Elite, 1-Year (FC-10-FW60F-284-02-12)

The FortiWifi 60E-DSL was built for offices where DSL is the primary WAN connection. FortiCare Elite provides 4-hour critical issue response and advance hardware replacement for this platform, so a failed unit on a DSL-connected branch does not wait days for a standard RMA cycle to complete.

What FortiCare Elite Covers

FC-10-FW60F-284-02-12 is the Elite-tier support subscription for the FortiWifi 60E-DSL. It activates the highest FortiCare service level for this unit:

• 24×7 telephone access to Fortinet TAC engineers
• 4-hour response for severity-1 (network-down) cases
• Advance hardware replacement shipped before the failed unit is returned
• Priority RMA eligibility for same-day or next-flight-out hardware logistics
• Extended LTS firmware support past the standard release lifecycle
• Access to the Elite monitoring portal for proactive device health insights

FortiCare Tier Comparison

This product is the Elite tier. The table below shows what each FortiCare tier provides for the FortiWifi 60E-DSL:

Who Needs This

The FortiWifi 60E-DSL is common in small and medium branch offices relying on VDSL2 or ADSL2+ connectivity. Organizations that cannot afford extended downtime at these sites, or that have SLA commitments to branch users, benefit from FortiCare Elite’s 4-hour response and advance replacement. For legacy DSL installations with no local IT staff, having a replacement unit pre-staged at Fortinet’s logistics hub shortens recovery time significantly.

Activation & Delivery

FortiCare subscriptions are software entitlements with no physical shipment. After checkout, a registration key is delivered electronically. Log into the FortiCare portal, locate the unit by serial number, and apply the key. Service activates immediately. The license is available worldwide and typical e-delivery is 0 to 1 business days.

Elite vs. a Subscription Bundle

FortiCare Elite covers TAC support and hardware logistics. It does not include FortiGuard threat intelligence (IPS, AV, web filtering). If the FortiWifi 60E-DSL also needs active threat prevention, consider a UTP or Enterprise subscription bundle for the model, which combines FortiGuard and a FortiCare service tier. FortiCare Elite is the right standalone purchase when security subscriptions are already in place or when adding top-tier support to an existing hardware investment.

Buying from DataCenter360.ca

DataCenter360.ca carries FortiCare Elite for the FortiWifi 60E-DSL as an authorized Fortinet Select Partner. Orders ship with full registration details, and the team is available to assist with portal activation questions. Single-unit or multi-site orders are processed the same way. Place the order here or contact us for a quote.