Original price was: CAD$335.71.CAD$270.73Current price is: CAD$270.73.
United States (US) Authorized DistributorIf your branch is running a FortiWiFi 60E-DSL as its combined firewall, wireless access point, and DSL gateway, keeping it on active Fortinet support is straightforward with the FC-10-FW60F-247-02-12. This 1-year FortiCare Premium subscription restores or extends full TAC coverage for the unit, including 24×7 access and advance hardware replacement.
This subscription activates the Premium tier of FortiCare support for the FortiWiFi 60E-DSL. The table below shows how Premium compares to the Essential and Elite tiers across key support categories.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response (Sev 1) | Next business day | 1 hour | 15 minutes |
| Telephone / TAC support | Business hours | ✓ 24×7 | ✓ 24×7 Priority |
| Advance hardware replacement | — | ✓ | ✓ |
| Priority RMA add-on eligible | ✓ | ✓ | ✓ Included |
| Firmware, tools & FortiCare portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The principal upgrade from Essential is the 1-hour severity-1 response SLA combined with 24×7 phone access to Fortinet TAC. If the appliance goes down during off-hours and it is carrying both the firewall and the wireless infrastructure for the branch, that response time difference is significant. Advance hardware replacement ships the replacement unit before you return the failed device.
The FortiWiFi 60E-DSL is an older-generation appliance (60E-series) that remains in production use at many SMB and branch locations, particularly those with DSL connectivity as their primary or backup WAN link. If the hardware is still meeting the site capacity requirements and a platform refresh is not yet planned, maintaining Premium support keeps the unit fully backed and eligible for firmware updates through its remaining service life. Organizations planning an eventual transition to a newer FortiWiFi model can use this annual term as a bridge while the hardware refresh is budgeted and scheduled.
Purchase the subscription through DataCenter360.ca and the FortiCare license key arrives by email within one business day. Register the key against the unit serial number in the Fortinet Support portal, and coverage is active immediately. No physical shipment is required. For expired contracts, renewal takes effect at registration and covers the unit going forward from that date.
FortiCare Premium is a support contract: TAC access, firmware updates, and hardware replacement. It does not include FortiGuard security subscriptions (IPS, antivirus, URL/DNS filtering, application control). If the FortiWiFi 60E-DSL is also using FortiGuard services, those are tracked separately. For a single subscription that combines hardware support with active threat intelligence coverage, the UTP (FC-10-FW60F-950-02-12) and Enterprise (FC-10-FW60F-809-02-12) bundle SKUs cover both under one annual term.
DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare subscriptions to customers in Canada and internationally. License keys are delivered by email, with no physical shipping involved. If you are also evaluating an upgrade to a current-generation FortiWiFi model, we can help compare the options and costs alongside the renewal decision.
Yes. FortiCare can be renewed on a unit where the previous contract has expired. Coverage activates from the registration date in the Fortinet Support portal. Fortinet may apply a reinstatement fee for contracts that have been expired for an extended period, so it is worth renewing before expiration when possible.
Essential provides next-business-day Sev1 response and business-hours phone support. Premium upgrades to a 1-hour Sev1 response SLA with 24×7 TAC availability, and adds advance hardware replacement. For a branch where the FortiWiFi 60E-DSL is the only security and wireless device, the Premium response times are the more defensible choice.
The FortiCare Premium subscription for the FortiWiFi 60E-DSL is available only as a 1-year term (FC-10-FW60F-247-02-12). Multi-year terms are not listed in the current catalog for this model. If you need multi-year coverage combined with FortiGuard services, the UTP and Enterprise bundle SKUs are available in multiple term lengths.
No. FortiCare Premium covers support and firmware access only. FortiGuard IPS signatures, antivirus, web filtering, and application control are separate services. The UTP (FC-10-FW60F-950-02-12) and Enterprise (FC-10-FW60F-809-02-12) bundles include both FortiCare and FortiGuard coverage in one subscription.
Yes. FortiCare license keys are delivered electronically and are valid worldwide. DataCenter360.ca processes and emails activation keys to customers in any country with no geographic restriction on the subscription itself.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWifi-60E-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2023-05-17 |
| Last Service Extension Date (LSED) | 2027-05-17 |
| End of Support Date (EOS) | 2028-05-17 |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FW60F-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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