Fortinet FortiWiFi 60F FortiCare Premium Support, 1-Year (FC-10-W060F-247-02-12)

SKU: FC-10-W060F-247-02-12

Original price was: CAD$251.06.Current price is: CAD$202.47.

Save:19%You save CAD$34.06
The FC-10-W060F-247-02-12 provides one year of FortiCare Premium for the FortiWiFi 60F: 24×7 TAC coverage, 1-hour Sev1 response, and advance hardware replacement, keeping your Wi-Fi 6 branch firewall fully supported.
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Product description

The FortiWiFi 60F combines a FortiGate 60F firewall with an integrated 802.11ax (Wi-Fi 6) access point, making it a compact but capable option for small branch and remote office deployments. The FC-10-W060F-247-02-12 keeps that appliance under active Fortinet TAC coverage for one year at the Premium support tier, which includes around-the-clock technical access and advance hardware replacement.

What FortiCare Premium Covers

This subscription activates the Premium tier of FortiCare for the FortiWiFi 60F. The table below breaks down how Premium compares to Essential and Elite across the main support features.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone / TAC support Business hours ✓ 24×7 ✓ 24×7 Priority
Advance hardware replacement
Priority RMA add-on eligible ✓ Included
Firmware, tools & FortiCare portal
Extended LTS support & Elite monitoring portal

For a branch appliance carrying both the firewall function and the wireless infrastructure, the 24×7 TAC access and 1-hour Sev1 response that come with Premium carry real weight. If the unit fails or a critical configuration event fires after business hours, response time is measured in minutes rather than waiting until the next business day.

Who Needs This Subscription

The FWF-60F is a current-generation appliance suited for small offices, retail branches, and remote work locations that need integrated Wi-Fi 6 and NGFW in a single unit. Organizations that purchased the hardware recently and left FortiCare as a separate procurement, or those rolling it into an annual support renewal cycle, will use this SKU to get the appliance onto Premium coverage. The 1-year term suits procurement cycles tied to fiscal years or sites where the hardware refresh timeline is still open.

If you have already confirmed the FWF-60F will remain in place for three or more years, the 3-year and 5-year terms (when available) carry a lower per-year effective cost. At the moment, the other terms for the W060F-247 series are not in stock; the UTP and Enterprise bundle SKUs (which include FortiCare Premium as a component) are available in multi-year terms if combined coverage is preferred.

Activation and Delivery

After purchase, DataCenter360.ca emails the FortiCare license key within one business day. Register the key against the FWF-60F serial number in the Fortinet Support portal, and the one-year coverage period begins at activation. No physical goods are shipped. Renewal can be initiated before the current term expires to avoid a lapse in coverage.

This Service vs a FortiGuard Bundle

FortiCare Premium covers support only: TAC access, firmware updates, and hardware continuity. It does not include FortiGuard security subscriptions such as IPS signatures, antivirus, web filtering, or application control. The FortiWiFi 60F supports the full FortiGuard service stack, but those are licensed separately. If you want both support and active threat intelligence under a single subscription, the UTP (FC-10-W060F-950-02-12) and Enterprise (FC-10-W060F-809-02-12) bundles combine FortiCare Premium with FortiGuard services in one annual term.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare subscriptions to customers in Canada and internationally. License keys are delivered by email after purchase, with no shipping involved. If your FortiWiFi 60F deployment includes other Fortinet products that are also up for renewal, we can help consolidate the renewals and confirm term alignment before you place the order.

Can this subscription be applied to a FortiWiFi 60F unit that has no active support contract?

Yes. FortiCare Premium can be added to a unit that is currently out of support. Activate the license key through the Fortinet Support portal against the unit serial number, and coverage starts from that date. Note that Fortinet may apply a reinstatement fee for contracts that have been lapsed for an extended period.

What does advance hardware replacement mean for a small branch office?

It means Fortinet ships a replacement FortiWiFi 60F unit before you return the failed device. For a small office where the FWF-60F is the only firewall and wireless device, this reduces the gap between failure and restoration. The exact shipping time depends on your location and regional Fortinet depot availability.

Does FC-10-W060F-247-02-12 cover both the firewall and the Wi-Fi 6 radio?

Yes. FortiCare covers the full appliance as a unit, including the integrated Wi-Fi 6 radio. A support case can be opened for any hardware or software issue with the FWF-60F, whether it involves the firewall functions or the wireless component.

Is FortiGuard threat intelligence included in this subscription?

No. FortiCare Premium covers TAC support, firmware access, and hardware replacement only. FortiGuard IPS, antivirus, web filtering, and application control are separate subscriptions. The UTP (FC-10-W060F-950-02-12) and Enterprise (FC-10-W060F-809-02-12) bundles include both FortiCare and FortiGuard coverage.

Can this subscription be ordered from outside Canada?

Yes. FortiCare license keys are valid worldwide and delivered electronically. DataCenter360.ca ships activation keys by email to customers in any country. There is no geographic restriction on the subscription.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-60F

Product Type

Product Group

End of Order Date (EOO)

2026-05-01

Last Service Extension Date (LSED)

2030-05-01

End of Support Date (EOS)

2031-05-01

Product Family

FG-10 to FG-100

MPN

FC-10-W060F-247-02-12

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