Fortinet FortiWiFi 81F-2R-3G4G-DSL FortiCare Essential, 1-Year (FC-10-W81FS-314-02-12)

The FortiWiFi 81F-2R-3G4G-DSL adds a DSL modem and 3G/4G LTE capability to the 81F chassis, keeping branch sites online across multiple WAN types. The 128 GB SSD supports local log storage for compliance or forensics without requiring a separate syslog server. FC-10-W81FS-314-02-12 is the one-year FortiCare Essential subscription that keeps this device patched, portal-accessible, and covered for next-business-day hardware replacement.

What FortiCare Essential Covers

This subscription (FC-10-W81FS-314-02-12) is FortiCare Essential — Fortinet’s foundational support tier. It is active during the 1-Year coverage period.

• Firmware updates: download all FortiOS releases, hotfixes, and security patches during the active term.
• Fortinet Support Portal: submit and track web tickets, access the knowledge base, and manage device registrations.
• Hardware replacement RMA: next-business-day replacement if the covered unit has a verified hardware failure.

FortiCare Essential does not include telephone support or Priority RMA. For those features, see FortiCare Premium (-247-) or upgrade to a bundle subscription.

FortiCare Support Tier Comparison

Three tiers are available for the FortiWiFi 81F-2R-3G4G-DSL. This product covers Essential.

Who Buys This

IT administrators managing FortiWiFi 81F-2R-3G4G-DSL units that are past the initial bundle period, or devices purchased as hardware-only units that need a support subscription added. Common use cases:

• Renewing coverage after an initial Essential term expires.
• Adding foundational support to a hardware-only purchase before deployment.
• Budget-constrained environments where firmware access and RMA coverage are the priority over telephone support.

Activation and Delivery

FC-10-W81FS-314-02-12 is delivered electronically. After your order is confirmed, a license registration key is sent to your email address — no hardware ships. To activate, log into the Fortinet Support Portal at support.fortinet.com, register the FWF-81F-2R-3G4G-DSL serial number (if not already registered), and apply the key. Coverage begins from the activation date.

One Service vs. a Bundle

FortiCare Essential covers device support; it does not enable FortiGuard security services such as IPS signatures, Application Control, or DNS/Web Filtering. If your deployment also needs those services, a bundle subscription (FC-10-W81FS-950-02-12 for UTP, FC-10-W81FS-809-02-12 for Enterprise) rolls FortiCare Premium and the full FortiGuard stack into a single subscription at a lower per-service cost than buying each piece separately. DataCenter360.ca carries both bundles for the FWF-81F-2R-3G4G-DSL.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and FCP-certified reseller carrying FWF-81F-2R-3G4G-DSL support licenses from 1-year Essential through full Enterprise bundles. We deliver electronically — same business day in most cases. If your site needs FortiGuard security services alongside support, we can quote UTP or Enterprise bundles that include both FortiCare Premium and FortiGuard in a single subscription.