Original price was: CAD$284.72.CAD$229.62Current price is: CAD$229.62.
Authorized Partner for United States (US)If your FWF-81F-2R-3G4G-DSL already has FortiCare Premium, the Elite Upgrade (FC-10-W81FS-204-02-12) adds the features that matter most for a remote branch: 15-minute critical response and the Elite monitoring portal. It builds on the existing contract rather than replacing it, so the transition to Elite support doesn’t disrupt your current renewal cycle.
The -204- service code is Fortinet’s incremental path from FortiCare Premium to Elite. Applied to an active Premium subscription, it unlocks for 1 year:
All Premium entitlements including 24×7 phone support and advance hardware replacement remain in place. The upgrade raises the response ceiling and opens proactive monitoring on the existing contract.
This upgrade brings the FWF-81F-2R-3G4G-DSL to the Elite support tier. Here is how the tiers compare:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| 24×7 telephone & chat support | — | ✓ | ✓ |
| Advance hardware replacement | — | ✓ | ✓ |
| Priority RMA add-on eligibility | — | Eligible | Included |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This SKU suits organizations with active FortiCare Premium on a FWF-81F-2R-3G4G-DSL that want Elite-tier response for a 1-year window. Common scenarios: an MSP stepping up client support tiers without renegotiating full contracts, a site that had an extended incident under Premium and wants the faster SLA going forward, or a team that bought Premium at hardware deployment and is now ready to move up mid-cycle. Important: if the underlying Premium subscription has expired or was never purchased, the full Elite subscription (FC-10-W81FS-284-02-12) is the right starting point instead.
FC-10-W81FS-204-02-12 is delivered as a Fortinet electronic license key. DataCenter360.ca sends the key by email after order confirmation, typically the same business day. Activate it through the FortiCare Support Portal under your FWF-81F-2R-3G4G-DSL serial number. The Elite entitlements appear in your support dashboard alongside the existing Premium contract immediately after registration.
If the FWF-81F-2R-3G4G-DSL doesn’t have active FortiGuard security services, a UTP or Enterprise bundle typically offers better value since it combines threat coverage and Elite-equivalent support in one term. The Elite Upgrade is specifically for organizations where FortiGuard is already covered and the only remaining gap is raising the support response level from Premium to Elite.
FC-10-W81FS-204-02-12 is available from stock at DataCenter360.ca. As a Fortinet Select Partner based in Ontario, every order includes official Fortinet license documentation. If you want to confirm term alignment with your current Premium contract before purchasing, our team can check that before the order is placed — no guesswork on contract stacking.
Yes. FC-10-W81FS-204-02-12 requires an active FortiCare Premium subscription on the same FWF-81F-2R-3G4G-DSL serial number. If Premium has expired or was never purchased, you need the full Elite subscription (FC-10-W81FS-284-02-12) instead.
No. When the Elite Upgrade term ends, support reverts to FortiCare Premium, assuming that contract is still active. You don’t lose coverage — you revert to the Premium SLA. Renew the Elite Upgrade or purchase a full Elite subscription at that point if you want to continue at the Elite tier.
Yes. Fortinet software subscriptions are not geographically restricted. DataCenter360.ca delivers FC-10-W81FS-204-02-12 electronically to customers in any country. The activation key is emailed after order confirmation; no physical shipment is needed.
The Elite monitoring portal provides visibility into device health, telemetry, and configuration changes on the registered FortiWiFi unit. For a remote DSL branch with limited on-site IT, this proactive visibility allows Fortinet TAC to identify potential issues before they escalate, rather than only reacting after the unit reports a problem.
The 3-year (FC-10-W81FS-204-02-36) and 5-year (FC-10-W81FS-204-02-60) variants are currently out of stock. Contact DataCenter360.ca for restock timing. For a multi-year combined support and security option, the UTP bundle (FC-10-W81FS-950-02-12) or Enterprise bundle (FC-10-W81FS-809-02-12) are alternatives to consider.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-81F-2R-3G4G-DSL |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2026-05-17 |
| Last Service Extension Date (LSED) | 2030-05-17 |
| End of Support Date (EOS) | 2031-05-17 |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-W81FS-204-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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