Fortinet FortiGate 201G FortiCare Premium, 1-Year (FC-10-F2H1G-247-02-12)

SKU: FC-10-F2H1G-247-02-12

Original price was: CAD$2,499.14.Current price is: CAD$1,993.99.

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FortiGate 201G FortiCare Premium, 1-Year (FC-10-F2H1G-247-02-12) — Fortinet’s 24×7 telephone support subscription with 4-hour critical-issue response and advance hardware replacement for the FG-201G; one-year term, delivered electronically worldwide.
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Product description

Deploying a FortiGate 201G and starting with an annual FortiCare Premium contract gives you full TAC access during the phase when you need it most. The first year after deploying an NP7Lite-based firewall at the network edge is typically when policy tuning, SD-WAN configuration, and integration work surface edge cases that benefit from a live Fortinet engineer on the phone. This 1-year subscription provides 24×7 telephone TAC access, a 4-hour critical-issue SLA, and advance hardware replacement for the FG-201G — no multi-year commitment required.

What FortiCare Premium Covers

FortiCare Premium for the FortiGate 201G on a 1-year term includes:

  • 24×7 telephone access to Fortinet TAC for the 1-year term
  • 4-hour response SLA for critical (P1) support cases
  • Advance hardware replacement — a replacement FG-201G ships before the failed unit is returned
  • All FortiOS firmware updates and major software releases during the 1-year term
  • FortiCare portal access, technical notes, and configuration tools

Who Buys FortiCare Premium Annually on the FG-201G

Annual FortiCare Premium is practical for organizations on fiscal-year budget cycles, for projects where the 201G is in a proof-of-concept or transition phase, and for VAR deployments where the end customer manages renewal annually. It is also the right choice for teams evaluating Premium-tier TAC engagement before committing to a 3- or 5-year term. The annual cycle provides flexibility without sacrificing the 4-hour critical response that production deployments require.

Activation and Delivery

FC-10-F2H1G-247-02-12 is an electronic entitlement with no physical shipping. After your order processes — typically within 0–1 business days — you receive a Fortinet registration key by email. Register it at support.fortinet.com against your FG-201G serial number and the 1-year contract is active immediately. Coverage applies worldwide; the device location does not affect eligibility.

FortiCare Premium vs Essential vs Elite

This listing is the FortiCare Premium tier — one step above Essential, one step below Elite. Here is how the tiers compare on the FortiGate 201G:

Feature Essential Premium Elite
Critical-issue response Next business day 4 hours 4 hours
Telephone support
Hardware RMA (advance replacement)
Priority RMA add-on eligibility
Firmware, tools & portal
Extended LTS support & Elite monitoring portal

FortiCare Premium vs the Full Security Bundle

FortiCare Premium covers support and hardware continuity only. It does not enable FortiGuard security services (IPS, Web Filtering, AntiVirus, Application Control). If your FG-201G already has those covered through a bundle or separate subscription, FortiCare Premium adds the TAC and hardware replacement layer independently. If you need security feeds and support in a single 1-year subscription, the UTP Bundle (FC-10-F2H1G-950-02-12) or Enterprise Bundle (FC-10-F2H1G-809-02-12) already include FortiCare Premium.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Annual FortiCare activations for the FG-201G are processed through the official partner portal and delivered as genuine registrable entitlements. If you are managing annual renewals for multiple FG-201G units across different sites, contact us before ordering — we can help coordinate renewal dates and confirm the correct registration sequence to avoid any coverage gaps between terms.

What does FortiCare Premium include for the FortiGate 201G (1-year)?
A 1-year FortiCare Premium subscription for the FG-201G includes 24×7 telephone access to Fortinet TAC, a 4-hour response SLA for critical cases, advance hardware replacement, all FortiOS firmware updates during the term, and access to the FortiCare support portal. It does not include FortiGuard threat intelligence services (IPS, Web Filtering, etc.) — those require a bundle subscription or separate FortiGuard licenses.

Is this an electronic license and can I order from outside Canada?
Yes to both. FC-10-F2H1G-247-02-12 is an electronic entitlement; no physical shipping is involved. After your order is processed you receive a Fortinet registration key by email. Register it at support.fortinet.com against your FG-201G serial number to activate the 1-year contract. DataCenter360.ca accepts orders from any country.

Is a 1-year term a good choice or should I buy 3 or 5 years?
Annual terms give you flexibility — useful if the FG-201G is in a pilot, if you budget annually, or if you want to assess TAC quality before committing longer. Multi-year terms (3-year FC-10-F2H1G-247-02-36 or 5-year FC-10-F2H1G-247-02-60) lock in the per-year rate, protect against price increases, and eliminate annual renewal transactions. For a long-term production deployment, multi-year is typically more cost-effective.

What is the difference between FortiCare Premium and Essential for the FG-201G?
FortiCare Essential provides web-based support with next-business-day initial response for critical issues and no advance hardware replacement. FortiCare Premium upgrades that to 24×7 telephone support, a 4-hour critical response SLA, and advance hardware replacement. For a production edge firewall like the FG-201G, most organizations choose Premium to ensure live TAC access and hardware continuity without waiting for a return-and-replace cycle.

Can I renew FortiCare Premium for the FG-201G at the end of the year?
Yes. You can renew annually for the FG-201G, or switch to a 3-year or 5-year term at renewal to reduce per-year cost and administration. You can also upgrade to FortiCare Elite at renewal if you want extended LTS firmware releases and the Elite monitoring portal. Contact DataCenter360.ca before your contract expiry to plan a renewal without a lapse in TAC access or hardware replacement coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-201G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-F2H1G-247-02-12

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