Original price was: CAD$420.45.CAD$339.07Current price is: CAD$339.07.
Authorized Partner for United States (US)The FC-10-GT50G-314-02-36 aligns FortiCare Essential coverage to the standard 3-year hardware refresh cycle that most IT teams already operate on. Rather than renewing annually, a 3-year term covers the FortiGate 50G from deployment through its planned refresh point with a single purchase — firmware updates, portal support, and next-business-day RMA included throughout.
Essential is Fortinet’s entry-level support tier. It keeps the FG-50G on a current firmware track, provides access to the Fortinet support portal and documentation library, and covers next-business-day hardware replacement if the unit fails. Phone-based technical support and Priority RMA eligibility are available in the Premium and Elite tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response (P1) | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware replacement (RMA) | Next business day | Next business day | Next business day |
| Priority RMA eligibility | — | ✓ | ✓ |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Organizations that manage their own FortiGate 50G deployments, have internal expertise, and primarily want formal hardware coverage rather than direct vendor escalation will find the 3-year Essential the right price/coverage balance. It’s frequently chosen for secondary sites, satellite offices, or lab/staging environments where the FG-50G provides perimeter protection but incident response is handled internally.
This is an electronic entitlement only — no physical goods are shipped. DataCenter360.ca delivers registration details within 0–1 business days of order confirmation. Activation is done on the FG-50G unit via the GUI or FortiCare portal using the device serial number. The 3-year contract starts on the activation date, or stacks from an existing contract’s expiry if renewing.
For sites that need 24×7 phone-based technical support or sub-hour response to critical failures, FortiCare Premium or the UTP/Enterprise bundle is a better fit. Essential is designed for deployments where the day-to-day support load is handled internally and the contract’s role is to maintain firmware access and provide a hardware replacement path when needed.
As a Fortinet Select Partner and MSSP, DataCenter360.ca delivers FortiCare licenses electronically to buyers in any country. There is no region restriction on this entitlement. For multi-unit or multi-site orders, or if you need a quote alongside replacement hardware for the 50G, contact us directly — volume pricing is available through the partner channel.
No. FortiCare Essential does not include telephone technical support at any term length. Phone access to Fortinet’s TAC team requires FortiCare Premium. The Essential tier covers firmware access, the support portal, and next-business-day hardware RMA.
Yes. Fortinet’s licensing system allows contracts to be registered against a unit that already has an active term — the new 3-year period begins at the current contract’s expiry. This is the standard renewal flow and does not interrupt existing coverage.
Yes, DataCenter360.ca sells this license internationally. FortiCare entitlements are delivered electronically, tied to the unit serial number, and valid worldwide. No shipping address is required for delivery.
Next-business-day hardware replacement (RMA) is included. Fortinet ships a replacement unit after you open an RMA case through the FortiCare support portal. Priority same-day or next-flight RMA is a separate add-on available at the Premium tier.
Essential is a hardware support contract — it does not include FortiGuard security subscriptions. The UTP bundle includes IPS, web filtering, application control, DNS filtering, anti-malware, and FortiCare Premium. If the FG-50G is running active security inspection, the UTP bundle delivers far more value than purchasing FortiGuard services and Essential separately.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-50G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-GT50G-314-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
