Fortinet FortiGate 50G Upgrade FortiCare Premium to Elite, 5-Year (FC-10-GT50G-204-02-60)

SKU: FC-10-GT50G-204-02-60

Original price was: CAD$233.90.Current price is: CAD$188.63.

Save:19%You save CAD$31.69
The FC-10-GT50G-204-02-60 upgrades an existing FortiCare Premium subscription on the FortiGate 50G to the Elite tier for 5 years, unlocking 24×7 1-hour critical-issue response, Extended LTS support, and the Elite monitoring portal. Requires active FortiCare Premium. Delivered electronically worldwide.
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Product description

Already on FortiCare Premium and want Fortinet’s fastest response commitment for the next five years without rebidding annually? The FC-10-GT50G-204-02-60 is a single purchase that upgrades your existing Premium subscription to Elite for the full 5-year term, adding the 1-hour critical-issue SLA, Extended LTS access, and the Elite monitoring portal in one transaction.

What This Upgrade Covers

The FC-10-GT50G-204-02-60 is an upgrade overlay, not a replacement subscription. It layers Elite-tier benefits on top of an active FortiCare Premium contract for your FortiGate 50G. Once applied, your device support profile reflects Elite capabilities for the upgrade term:

  • 24×7 critical-issue response with a 1-hour SLA (up from next-business-day under Premium)
  • Extended Long-Term Support (LTS) eligibility for stable FortiOS firmware branches
  • Elite monitoring portal access for proactive device health and anomaly alerts
  • All existing Premium benefits retained: telephone support, hardware RMA, firmware access

FortiCare Tier Comparison

This upgrade moves your device to the Elite tier. Here is how the three FortiCare tiers compare on the FortiGate platform:

Feature Essential Premium Elite
Critical-issue response Next business day Next business day 1 hour (24×7)
Telephone and online support
Hardware RMA (next business day)
Priority RMA add-on eligibility
Firmware access, tools and portal
Extended LTS support and Elite monitoring portal

Who Needs This

The FC-10-GT50G-204-02-60 is the right choice when a FortiGate 50G is entering a multi-year deployment phase and the team wants the Elite response time locked in for the duration. IT operations teams managing compliance-sensitive environments, managed service providers maintaining client SLAs, and organizations that have moved past a proof-of-concept phase and standardized on FortiCare Premium are the typical buyers. A 5-year upgrade also eliminates the annual renewal cycle for this coverage layer for the duration of the hardware’s planned lifecycle.

Activation and Delivery

This subscription is delivered electronically. DataCenter360.ca typically sends the contract number within one business day of confirmed payment. To activate, register the contract on the Fortinet Support Portal at support.fortinet.com and link it to your FortiGate 50G serial number. Your device support profile updates to reflect Elite tier immediately. Active FortiCare Premium is required before applying this upgrade.

Upgrade vs Standalone Elite

If your FortiGate 50G does not yet have any FortiCare subscription, or if it has a lapsed contract, purchase a standalone FortiCare Elite SKU (FC-10-GT50G-284-02-60 for a 5-year term) instead. The upgrade SKU (code 204) requires active Premium as a prerequisite. If you are already on Premium and want to step up the response tier without replacing your existing contract, the 204 upgrade is the appropriate path.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with MSSP authorization, operating from Canada and serving customers worldwide. Subscriptions are sourced through the authorized partner channel and carry valid Fortinet contract numbers you register directly in Fortinet’s portal. No intermediary activation is required on our end. For questions on compatibility with existing contracts or whether the upgrade stacks correctly with your current entitlements, the team here can confirm before you complete the order.

Does FC-10-GT50G-204-02-60 require active FortiCare Premium to apply?
Yes. Code 204 is an upgrade overlay from Premium to Elite. Your FortiGate 50G must have an active FortiCare Premium subscription before you can apply this upgrade. If you do not have Premium active, purchase a standalone FortiCare Elite subscription (code 284) instead.
What changes after I apply this upgrade?
Your device support profile moves to Elite tier for the 5-year term. The critical-issue response SLA changes from next-business-day to 1-hour (24×7), and you gain access to Extended LTS firmware branches and the Elite monitoring portal. All existing Premium benefits, including telephone support and next-business-day hardware RMA, continue unchanged.
Can I use this subscription outside Canada?
Yes. FortiCare subscriptions are not geo-restricted. The contract registers to your FortiGate 50G serial number on Fortinet’s global support portal and is valid wherever the device is deployed.
What happens when my underlying Premium subscription expires before the upgrade term?
You should align the renewal of your FortiCare Premium with the Elite upgrade term. If Premium lapses while the upgrade is still active, contact Fortinet support or your partner (DataCenter360.ca) to reconcile the entitlements and avoid a gap in coverage.
Are shorter upgrade terms available?
Yes. A 1-year upgrade is available as FC-10-GT50G-204-02-12, and a 3-year term as FC-10-GT50G-204-02-36. If you prefer a full standalone Elite subscription rather than an upgrade overlay, the 284 series (FC-10-GT50G-284-02-60 for 5 years) covers that scenario.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-50G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-GT50G-204-02-60

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