Fortinet FortiGate 51G-SFP-PoE FortiCare Elite Support, 3-Year (FC-10-F51GP-284-02-36)

SKU: FC-10-F51GP-284-02-36

Original price was: CAD$1,294.82.Current price is: CAD$1,044.20.

Save:19%You save CAD$175.65
FC-10-F51GP-284-02-36 provides 3-year FortiCare Elite Support for the FortiGate 51G-SFP-PoE, including 15-minute critical-issue SLA, 24/7 dedicated support, Priority RMA eligibility, and Extended LTS firmware — aligned with typical 3-year infrastructure refresh cycles.
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Product description

Three years aligns closely with how most organizations plan firewall refresh cycles, and the FC-10-F51GP-284-02-36 puts FortiCare Elite coverage on the FortiGate 51G-SFP-PoE across that full period. This standalone Elite subscription covers 15-minute critical-issue response, 24/7 dedicated support, Priority RMA eligibility, Extended LTS firmware access, and the Elite monitoring portal — from activation through the end of year three.

What FortiCare Elite Includes

This is a standalone Elite contract. It activates directly on the FortiGate 51G-SFP-PoE regardless of current support status, covering the full Elite feature set:

Support Feature Essential Premium Elite
Critical-issue response time 4 hours 2 hours 15 minutes
Telephone support hours Next business day 24/7 24/7 dedicated
Hardware advance replacement
Priority RMA eligibility
Firmware updates, tools & portal
Extended LTS support & Elite monitoring portal

Who Uses the 3-Year Term

The 3-year Elite term is typical for organizations wanting Elite SLAs without a 5-year commitment, or where hardware replacement decisions follow a 3-year cycle. It’s common on FortiGate 51G-SFP-PoE units deployed as primary branch firewalls, particularly where the SFP port connects to a fiber WAN link carrying all production traffic. PoE-enabled sites also benefit from faster response time: a firewall outage affects every PoE-powered device on the LAN simultaneously.

Activation and Delivery

After purchase, the license key arrives electronically within 0-1 business days. Activate it through the FortiCare portal against the hardware serial. The 3-year term begins at registration. No prior subscription is required; this SKU works for new activations and renewals alike.

Elite vs. Lower Tiers for the 51G-SFP-PoE

FortiCare Premium at the 247 tier handles most deployments well at a lower cost. Elite’s primary advantage is the 15-minute critical response time, which matters when the 51G-SFP-PoE is the single point of internet access for a site. If a backup WAN or SD-WAN failover is in place, Premium often covers the risk adequately. If the FortiGate is the sole firewall and WAN gateway, Elite’s tighter SLA is worth the difference.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner that fulfills support subscriptions with direct Fortinet-issued keys. The 3-year Elite for the FortiGate 51G-SFP-PoE is in stock and ships electronically within a business day. If the unit is approaching end of current coverage, reach out ahead of the expiry date to avoid a support gap.

Frequently Asked Questions

Does this SKU require an existing FortiCare contract?
No. The FC-10-F51GP-284-02-36 is a standalone Elite subscription and activates independently of any prior contract status. It works for first-time activations, renewals after a lapse, and coverage changes from lower tiers.
What critical-issue response time does Elite provide?
FortiCare Elite commits to a 15-minute response on Severity 1 cases with a dedicated support queue. This compares to 2 hours at Premium and next-business-day at Essential.
Is FortiCare Elite available for the FortiGate 51G-SFP-PoE in any country?
Yes. Support subscriptions are delivered electronically and available worldwide. DataCenter360.ca ships electronic keys internationally, typically within 0-1 business days of order confirmation.
What is Extended LTS firmware access?
Extended Long-Term Support firmware access lets Elite customers receive security patches on LTS firmware branches beyond the standard end-of-support window. This is relevant for appliances that cannot follow aggressive firmware cadences due to compliance or operational constraints.
Can I add Priority RMA service to this Elite contract?
Elite customers are eligible to add Priority RMA (FC-10-F51GP-210-…) as a separate add-on for next-business-day or same-day hardware replacement. DataCenter360.ca stocks Priority RMA SKUs for the 51G-SFP-PoE series.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-51G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F51GP-284-02-36

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