Fortinet FortiGate 51G-SFP-PoE Upgrade FortiCare Premium to Elite, 3-Year (FC-10-F51GP-204-02-36)

SKU: FC-10-F51GP-204-02-36

Original price was: CAD$258.96.Current price is: CAD$208.84.

Save:19%You save CAD$35.13
FC-10-F51GP-204-02-36 upgrades FortiCare Premium to Elite for the FortiGate 51G-SFP-PoE for 3 years, adding 15-minute critical response, extended LTS firmware access, and Elite Portal monitoring. Requires active FortiCare Premium. Worldwide e-delivery.
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Product description

For organizations on a 3-year refresh cycle with the FortiGate 51G-SFP-PoE, FortiCare Premium is often the default contract. FC-10-F51GP-204-02-36 upgrades that Premium subscription to Elite for 36 months, locking in a 15-minute critical response SLA and access to the FortiCare Elite Portal through the full term. It is the practical middle-ground: longer than a 1-year evaluation, and aligned with common hardware depreciation schedules without over-committing to a 5-year term.

What the upgrade adds to a 3-year Premium contract

Three capabilities come with the Elite tier above what Premium provides:

  • Critical-issue response sharpens from 1 hour to 15 minutes, 24/7, through Fortinet’s follow-the-sun TAC routing.
  • Extended LTS firmware access adds 18 months beyond Fortinet’s standard end-of-software date, giving teams longer to plan firmware transitions without losing support coverage.
  • FortiCare Elite Portal access opens for devices on the upgraded contract, offering unified device health monitoring, security posture scoring, and AI-based remediation guidance.

All three apply for the full 36-month term alongside the active Premium subscription on the appliance.

Matching the upgrade term to a 3-year deployment plan

The 3-year term is worth choosing when the FortiGate 51G-SFP-PoE is mid-cycle and the Premium renewal was also set for 3 years, or when a hardware refresh is planned at the 3-year mark and a 5-year commitment would outlast the device. Networks where IT teams review vendor contracts on an annual budget cycle also find 3-year terms easier to approve since the total spend is visible and bounded. Teams running several 51G-SFP-PoE units across branches can align all Elite upgrades to the same 3-year end date to simplify renewals.

Activation and delivery

This is an e-delivery license delivered worldwide. DataCenter360.ca sends the license key electronically after purchase, typically within 0-1 business days. The key registers through the FortiCare portal and applies to the serial number of the appliance with the active Premium contract. The Premium contract must be valid and in-date at the time of registration.

FortiCare Elite versus the other support tiers

This license brings the appliance to Elite tier. The comparison below shows what each FortiCare level covers.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour (24/7) 15 minutes (24/7)
Telephone support
Hardware replacement (RMA)
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP, based in Canada and serving businesses across North America. Licenses ordered here are processed through Fortinet’s official partner channel, so your contract history, firmware entitlements, and RMA routing all work as expected. If you are looking to co-term this upgrade with a Premium renewal for the same appliance, or want to align multiple 51G-SFP-PoE units to the same renewal date, reach out before ordering and we can help with the timing.

Does this upgrade require an existing FortiCare Premium contract?

Yes. The FC-10-F51GP-204-02-36 adds Elite capabilities on top of an active FortiCare Premium subscription. If the underlying Premium contract lapses during the upgrade term, Elite features stop functioning until Premium is reinstated.

Can I extend from 3 years to 5 years after the fact?

Terms cannot be extended mid-cycle. If you want the 5-year term, order FC-10-F51GP-204-02-60 at the point of renewal. Stacking multiple shorter terms after the fact costs more per year than committing to the longer term upfront.

What does the FortiCare Elite Portal show for the 51G-SFP-PoE?

The Elite Portal displays device health metrics, active threats detected, security posture scoring, and proactive alerts for enrolled Fortinet appliances. It also surfaces firmware currency status and provides remediation guidance when it detects issues, which is useful for branch sites without on-site IT coverage.

Is there any geographic restriction on this license?

No. The license is delivered electronically and can be registered from any country. DataCenter360.ca ships worldwide and there are no regional restrictions on the FortiCare Elite upgrade itself.

Should I choose the 1-year, 3-year, or 5-year Elite upgrade?

The 3-year term (this SKU) suits teams on a 3-year hardware cycle or with a 3-year Premium renewal already in place. For devices staying in production longer, the 5-year (FC-10-F51GP-204-02-60) is typically more cost-effective per year. If you want to trial Elite before committing, the 1-year (FC-10-F51GP-204-02-12) lets you evaluate it over a single renewal cycle.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-51G-SFP-PoE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F51GP-204-02-36

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