Fortinet FortiGate 900G-DC FortiCare Elite Support, 5-Year (FC-10-FD9H0-284-02-60)

SKU: FC-10-FD9H0-284-02-60

Original price was: CAD$64,194.75.Current price is: CAD$50,680.07.

Save:21%You save CAD$9473.68
The FC-10-FD9H0-284-02-60 is a 5-Year FortiCare Elite Support subscription for the FortiGate 900G-DC: Fortinet’s top-tier support plan providing a 15-minute Sev-1 response SLA, 24×7 TAC access, advance hardware replacement, and Extended LTS. Delivered electronically worldwide from DataCenter360.ca, an authorized Fortinet Select Partner.
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Product description

Five-year support terms and DC-power infrastructure tend to go together. Organizations that deploy the FortiGate 900G-DC in bus-bar or HVDC-fed racks plan in multi-year infrastructure cycles, and the FC-10-FD9H0-284-02-60 covers that full span at FortiCare Elite, Fortinet’s highest support tier. You lock in a known support cost for five years and get the fastest response commitments Fortinet offers.

What FortiCare Elite Covers

FortiCare Elite is the top level of Fortinet’s three-tier support programme. This subscription places the FortiGate 900G-DC at the Elite tier for the full five-year term. The table below compares Elite to Premium and Essential on the criteria that matter most for production data-centre operations.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 1 hour 15 minutes
Telephone support hours Business hours 24×7 24×7
Hardware replacement (RMA) Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligibility Included
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Should Order This Subscription

The FortiGate 900G-DC is built for environments where AC power is architecturally unavailable or undesirable: co-location facilities, telecom central offices, industrial data floors, and high-density server halls fed from DC bus bars. These sites share a common planning horizon measured in years.

FortiCare Elite at the 5-year term suits organizations that run the 900G-DC as a primary perimeter or segmentation device with strict uptime SLAs, service providers with per-tenant availability commitments, and operations teams that want the annual support renewal removed from their task list for the life of the appliance.

Activation and Delivery

DataCenter360.ca delivers the registration code by email after order confirmation, typically within one business day. You apply it in the Fortinet Support Portal (support.fortinet.com) against the FortiGate 900G-DC serial number. Coverage begins on the registration date and runs for five consecutive years. No physical media is involved; the process is fully electronic regardless of where you are located.

FortiCare Elite vs. FortiGuard Subscription Bundles

FortiCare Elite is a support and logistics contract only. It provides TAC access, advance hardware replacement, and Extended LTS software coverage. It does not activate FortiGuard threat-intelligence services such as IPS signatures, antivirus, DNS filtering, or application control. If you need active FortiGuard protection alongside top-tier support, the FortiGate 900G-DC subscription bundles combine both in a single license. If FortiGuard is already active under a separate contract, this standalone Elite subscription is the correct add-on to reach the highest support tier.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP based in Canada, serving enterprise and service-provider customers across North America. Licenses are sourced directly from Fortinet channel inventory, registration codes are issued within one business day, and the team can assist with activation questions. Visit the FortiGate 900G-DC model page for the full hardware and licensing catalogue for this platform.

Does FortiCare Elite include FortiGuard threat intelligence?
No. FortiCare Elite covers technical support (TAC), advance hardware replacement, and Extended LTS software access. FortiGuard services such as IPS, antivirus, and DNS filtering are separate subscriptions purchased through the FortiGuard subscription bundles or as individual à-la-carte licenses.
What does the 15-minute Sev-1 response target mean in practice?
For a severity-1 incident, where a production system is completely down or critically impaired, Fortinet TAC commits to an initial response within 15 minutes. Premium targets 1 hour; Essential targets the next business day. For co-location or carrier-grade environments where firewall downtime has direct service-level consequences, the 15-minute SLA is the deciding factor between Elite and lower tiers.
Can the FortiCare license be transferred if the hardware is replaced under RMA?
FortiCare contracts are registered against a specific serial number. When the hardware is replaced under an RMA, the contract transfers to the replacement unit. For a new purchase or a hardware refresh, a new FortiCare license is required to cover the new serial number.
Does the Elite tier apply to FortiSwitch and FortiAP as well as FortiGate?
The Elite monitoring portal and Extended LTS features are specific to the FortiGate platform. FortiAP and FortiSwitch support products use FortiCare tiers as well, but the Elite-exclusive features such as the Elite monitoring portal are not available on those product families. For the FortiGate 900G-DC, full Elite coverage applies.
Does DataCenter360.ca deliver FortiCare licenses outside Canada?
Yes. FortiCare subscriptions are delivered electronically and can be registered from any country. Orders ship regardless of location, and the registration code is issued by email within one business day of order confirmation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-900G-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FD9H0-284-02-60

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