Fortinet FortiGate 901G-DC FortiCare Premium Support, 3-Year (FC-10-FD9H1-247-02-36)

SKU: FC-10-FD9H1-247-02-36

Original price was: CAD$31,838.36.Current price is: CAD$25,135.55.

Save:21%You save CAD$4698.95
FortiCare Premium Support for the FortiGate 901G-DC (FC-10-FD9H1-247-02-36) — 3-year subscription providing 24×7 TAC access, 4-hour Sev-1 response, advance hardware replacement, and firmware coverage for DC-powered data centre firewall installations.
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Product description

Three years is a practical mid-point for data-centre support planning: long enough to reduce renewal overhead compared to annual terms, while stopping short of the full 5-year commitment. For a FortiGate 901G-DC operating on DC power rails in a co-location or telco environment, a 3-year FortiCare Premium term keeps 24×7 TAC access and advance RMA coverage in place through a meaningful portion of the appliance’s operational lifespan.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support programme — above Essential (web portal and NBD RMA only) and below Elite (15-minute Sev-1 response and extended LTS). For the 901G-DC, Premium provides the response times and logistics that production data-centre SLAs generally require.

Feature Essential Premium Elite
Critical-issue response (Sev 1) Next business day 4 hours 15 minutes
Telephone support
Hardware RMA replacement NBD advance ship 4-hr advance ship 4-hr advance ship
Priority RMA add-on eligibility
Firmware updates & support portal
Extended LTS support & Elite monitoring portal

Who Needs This Subscription

Organizations that deploy FortiGate 901G-DC appliances in battery-backed DC-power environments — telecommunications distribution rooms, co-location cages, industrial automation networks — and plan infrastructure refresh on 3-year cycles. A 3-year term aligns support coverage with those refresh windows, avoids annual renewal overhead, and locks in current pricing for the duration.

Activation and Delivery

DataCenter360.ca delivers the registration code electronically once the order is confirmed. Activation happens at support.fortinet.com against the 901G-DC serial number; coverage begins on the registration date and runs for three consecutive years. Electronic delivery means the code is available to any country without shipping delays.

One Service vs. the Full Bundle

FortiCare Premium handles support logistics and TAC access — it does not include FortiGuard threat-intelligence feeds. If the FortiGate 901G-DC also needs IPS signatures, application control, or web filtering, those require a separate subscription or a bundle SKU. Over a 3-year span, combining FortiCare and FortiGuard in a bundle is typically more cost-effective than purchasing each component individually.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca stocks FortiCare Premium for the FortiGate 901G-DC in all term lengths. The 3-year option delivers same-business-day electronic confirmation on orders placed by 2 PM ET. If your organization needs a co-term quote to align this renewal with expiring FortiGuard or FortiCloud contracts, contact us before placing the order.

Is the 3-year term the right choice versus the 1-year or 5-year?
A 3-year term balances reduced renewal overhead against flexibility. If the appliance is in an environment with a defined 3-year refresh cycle, the 3-year term aligns coverage perfectly. The 5-year option offers the greatest price lock and lowest total cost over time; the 1-year option offers maximum flexibility if the deployment plan is still evolving.
What is the Sev-1 response time under FortiCare Premium for a DC-power deployment?
FortiCare Premium targets a 4-hour initial TAC response for Severity-1 cases — complete production outage with no workaround — on a 24×7 basis throughout the full 3-year term. This is the same response target regardless of whether the appliance uses AC or DC power.
Does advance hardware replacement differ for the DC-power variant?
The replacement process is the same: Fortinet ships a replacement unit before the defective one is returned. The replacement will be the same DC variant (901G-DC), not an AC model. Lead times vary by region and available stock; Fortinet TAC provides specifics when a case escalates to hardware replacement.
Can this subscription be renewed at the end of the 3-year term?
Yes. FortiCare Premium subscriptions are renewable. DataCenter360.ca can provide renewal quotes in advance so coverage does not lapse. If the appliance is approaching end of life at renewal time, Fortinet TAC can advise on options including upgrade migration paths.
Does buying this SKU cover the DC-power model specifically, or does it also work on the AC model?
The FC-10-FD9H1- prefix is specific to the FortiGate 901G-DC (DC power model). It will not activate on a FortiGate 901G (AC model), which uses the FC-10-FG9H1- prefix. Always match the license SKU prefix to the serial number prefix of the appliance you are registering.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-901G-DC

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-200 to FG-900

MPN

FC-10-FD9H1-247-02-36

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