Fortinet FortiGate 901G-DC Next-Day Delivery Priority RMA, 3-Year (FC-10-FD9H1-210-02-36)

The 3-Year Next Calendar Day Delivery Priority RMA (FC-10-FD9H1-210-02-36) upgrades standard 901G-DC hardware turnaround to next-calendar-day advance replacement, including weekends and holidays, held for three years. Fortinet ships the replacement; you install it. This SKU is a support entitlement only, with no appliance shipped at purchase, delivered electronically to any country.

What this service covers

On a qualifying failure, Fortinet ships an advance-replacement FortiGate 901G-DC to arrive the next calendar day, weekends and holidays included rather than the next business day. The replacement is dispatched before the failed unit is returned, so you are not waiting on a return-and-repair cycle. Installation is handled by your own team.

Who needs it, and the requirement

This option fits 901G-DC deployments that want faster-than-standard replacement without paying for four-hour or onsite service. It requires an active FortiCare Premium or FortiCare Elite subscription on the appliance, since Priority RMA extends that coverage. Next-calendar-day delivery reaches most locations, but confirm timing for remote sites.

Support tiers and response

Priority RMA options attach to your FortiCare tier, which sets your telephone support and critical-issue response. The table summarizes how the tiers differ for the 901G-DC:

FortiCare tier	Essential	Premium	Elite
Hardware RMA	Return & replace	Advanced replacement	Advanced replacement
Priority RMA add-on eligible	—	✓	✓
Critical-issue response	Next business day	1 hour	15 minutes
Telephone support	—	✓	✓

Activation and delivery

The entitlement is emailed after checkout and registered to your FortiGate 901G-DC serial number in the Fortinet support portal, alongside the FortiCare Premium or Elite subscription it depends on. It applies to qualifying replacements across the three-year term. Nothing ships at the time of purchase.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. We register this three-year next-calendar-day entitlement against your appliance serial and confirm the FortiCare Premium or Elite subscription behind it, so replacement claims move without delay. Need faster turnaround for a critical site? Ask us about the four-hour and onsite tiers.