Fortinet FortiGate 901G-DC FortiCare Elite Support, 5-Year (FC-10-FD9H1-284-02-60)

Data centre firewalls running on DC power rails tend to be long-lived assets, and five years of FortiCare Elite on the FortiGate 901G-DC reflects that reality. FC-10-FD9H1-284-02-60 provides Fortinet’s top support tier for the 901G-DC from day one, with no prerequisite contract, covering 15-minute Severity-1 response, the Elite monitoring portal, extended LTS, and advance hardware replacement across the full term.

What FortiCare Elite Covers

FortiCare Elite is Fortinet’s highest support tier for the FortiGate platform. Key entitlements on the 901G-DC include:

• 15-minute Severity-1 response SLA, 24x7x365
• Elite monitoring and device-insights portal (FortiGate-platform-only feature)
• Extended LTS: 18 months of patches beyond the standard engineering end-of-support date
• 4-hour advance hardware replacement with no return-first requirement
• Priority RMA eligibility included at Elite tier

FortiCare Tier Comparison

The table shows how Elite compares to Premium and Essential on the FortiGate 901G-DC platform.

Who Deploys the FortiGate 901G-DC

The 901G-DC is the DC-input variant of the 901G, designed for co-location facilities, telco distribution frames, and high-density data floors where AC-to-DC conversion losses are unacceptable and battery-backed DC bus bars are the standard power delivery method. Organizations operating in these environments typically run multi-year infrastructure cycles and require support SLAs that align with uptime commitments made to their own customers. A 5-year Elite subscription eliminates four annual renewals and maintains 15-minute response coverage for the entire hardware lifecycle.

Activation and Delivery

DataCenter360.ca delivers the registration key electronically after order confirmation. Activation registers the license at support.fortinet.com against the 901G-DC serial number. Coverage begins on the registration date and runs for five consecutive years. There is no physical media; delivery is to any country.

Elite vs. the FortiCare Premium Baseline

FortiCare Premium covers production deployments that need 24×7 TAC access but can accept a 4-hour Sev-1 response window. Elite shrinks that window to 15 minutes and adds the monitoring portal and LTS access. For a 901G-DC sitting at the edge of a production data row, the response-time delta often matters: a 4-hour gap before a TAC engineer begins working a firewall failure is four hours of potential exposure or degraded services. DataCenter360.ca carries all three FortiCare tiers for the 901G-DC if a different term or tier fits better.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP with stock and licensing authorization for the full FortiGate 901G-DC catalog. Orders for FC-10-FD9H1-284-02-60 confirmed by 2 PM ET are delivered electronically the same business day. For multi-device deployments or co-term alignment with existing FortiCloud or FortiGuard subscriptions, contact us before placing the order and we will confirm the licensing structure before it is committed.