Fortinet FortiAP-221E Upgrade FortiCare Premium to Elite, 1-Year (FC-10-PE221-204-02-12)

If you purchased FortiCare Premium for a FortiAP-221E and later concluded that four-hour hardware response better matches the deployment’s criticality, FC-10-PE221-204-02-12 handles the change without requiring a full contract replacement. It upgrades your existing Premium coverage to Elite tier for one year, adding the faster hardware SLA while keeping all current entitlements in place.

What This Upgrade Adds

The upgrade contract adds FortiCare Elite’s four-hour critical hardware delivery SLA to a FortiAP-221E unit that already carries an active FortiCare Premium contract. The 24×7 TAC access, firmware updates, and software support already included in Premium remain unchanged. Only the hardware replacement SLA changes: from next-business-day to four-hour critical delivery for confirmed hardware faults declared critical by Fortinet TAC.

Who Buys This

IT teams managing a mixed 221E fleet where certain units are in higher-criticality zones than others. A conference center AP, a reception area access point, or a primary coverage node for a dense floor section may warrant Elite response while other units in storage rooms or low-traffic areas are fine with standard NBD coverage. This upgrade lets you apply Elite selectively by serial number, rather than purchasing Elite outright for the entire fleet at renewal.

Activation and Delivery

Delivered electronically. The activation key is emailed after order confirmation and applied in the FortiCare portal to the specific FortiAP-221E serial number. An active FortiCare Premium contract must already be registered on that unit. The upgrade term begins from activation.

Upgrade Now vs. Renewing as Elite

If the 221E’s Premium contract still has significant time remaining, this upgrade (204) applies the Elite SLA for the upgrade period without voiding the existing contract; it is typically the more cost-efficient path mid-term. If the Premium is about to expire, renewing directly with FC-10-PE221-284-02-12 (Elite) starts a clean one-year Elite contract. Both options are available at DataCenter360.ca.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca sells FortiAP licenses through the authorized Fortinet channel. This upgrade SKU registers cleanly in the FortiCare portal and applies against the eligible Premium contract. Genuine Fortinet licensing, electronic delivery to any country, order confirmation typically same day.