Original price was: CAD$55.90.CAD$52.41Current price is: CAD$52.41.
Annual support contracts give IT teams the flexibility to re-evaluate coverage each year without locking into a multi-year commitment. This 1-year FortiCare Premium contract for the FAP-221K delivers the full Premium entitlement, including 1-hour critical-issue response and advanced hardware replacement, packaged for organizations that align technology budgets on an annual cycle or are extending coverage after an initial deployment period.
FortiCare Premium for the FAP-221K includes 1-hour response for Severity 1 (critical) cases, telephone access to Fortinet support engineers, firmware updates, security patches, and access to the online asset portal. Hardware replacement under this tier is advanced: Fortinet ships a replacement unit before receiving the failed device, reducing site downtime compared to the Essential tier’s return-and-replace process. Firmware updates are required to maintain 802.11ax performance, driver fixes, and security advisories specific to the FAP-221K.
FortiCare Premium is the right choice for network teams where a downed FAP-221K directly disrupts operations, such as high-density conference centers, hospital wings, retail floors, or campus buildings where the dual-radio Wi-Fi 6 capacity carries hundreds of concurrent clients. Teams that cannot tolerate a next-business-day wait for a replacement unit or require a direct phone line to support engineers will find Essential insufficient for their uptime requirements.
This is a software entitlement with no physical component. After purchase, Fortinet issues a license key that the administrator registers against the FAP-221K serial number at support.fortinet.com. The support contract activates immediately on registration. No hardware shipment or on-site visit is required, and delivery works the same way for buyers in any country, making this SKU available worldwide.
FortiCare Premium is a support and maintenance contract only. It does not include FortiGuard threat-intelligence subscriptions, WLAN cloud-management entitlements, or SD-WAN licensing. Compare the three FortiCare tiers in the table below to confirm Premium is the appropriate level. For buyers who prefer a single line item, Fortinet also offers BDL SKUs that bundle the FAP-221K hardware with a support term at a combined price.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
DataCenter360.ca is an authorized Fortinet Select Partner. This 1-year term suits buyers on annual procurement cycles or those adding coverage for newly deployed FAP-221K units mid-budget-year. Annual renewals keep each access point’s contract expiry aligned to your fiscal calendar, simplifying tracking across a distributed wireless deployment. License keys are delivered electronically to the email address on the order.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-221K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P221K-247-02-12 |
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