Original price was: CAD$103.58.CAD$97.12Current price is: CAD$97.12.
Some FortiAP-233G deployments run in environments where a stalled access point means a stalled operation: a warehouse floor, a hospital wing, a trading room. The FC-10-PG233-284-02-12 is a one-year FortiCare Elite contract for the FortiAP-233G, Fortinet’s highest standard support tier. It combines 24/7 TAC access with a 15-minute response commitment on critical issues and full firmware entitlement.
FortiCare Elite builds on the Premium tier with faster response times and extended engineering coverage. For the FortiAP-233G, this annual contract includes:
This product is FortiCare Elite, Fortinet’s highest standard support tier for the FortiAP-233G. The table below shows how the three FortiCare levels differ for FortiAP hardware.
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA type | Return & Replace Only | Standard RMA (Advanced Replacement) | Standard RMA (Advanced Replacement) |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
The FortiAP-233G is a tri-band 802.11ax (Wi-Fi 6E) indoor access point with external antennas, covering 2.4 GHz, 5 GHz, and 6 GHz with up to 4.08 Gbps aggregate throughput. Its external antennas allow for targeted coverage tuning, making it popular in industrial, large-floor, and specialty indoor environments where precision RF placement matters. Elite support is well-matched to deployments where a faster incident response window carries operational weight, even though the hardware RMA mechanism itself matches Premium.
FortiCare Elite is the right tier when the FortiAP-233G sits in a segment where a slow TAC response has direct business impact: point-of-sale networks, video-surveillance-linked wireless, medical IoT environments, and branch offices without in-house wireless expertise. If a 15-minute critical-issue response is part of the operational SLA being managed, Elite covers that obligation; the hardware replacement mechanism itself is the same Standard RMA (Advanced Replacement) used under Premium. For less time-sensitive deployments where a one-hour response is acceptable, FortiCare Premium at FC-10-PG233-247-02-12 is a cost-effective alternative.
FortiCare Elite is an electronic license. After purchase at DataCenter360.ca, the activation key is emailed to you within 0–1 business days. Register it in Fortinet’s Support portal against the FortiAP-233G’s serial number, and coverage begins immediately. The license is delivered and valid worldwide; there are no geographic restrictions on e-delivery or activation.
FortiAP hardware bundles typically include FortiCare Premium rather than Elite. If you need Elite support on a FortiAP-233G purchased as hardware-only or with a Premium contract, this standalone SKU is the appropriate product. Alternatively, if you have an active Premium contract and want to step it up to Elite without purchasing a full new contract, the upgrade path is FC-10-PG233-204-02-12 (Premium to Elite Upgrade).
DataCenter360.ca is a Fortinet Select Partner with access to the full FortiAP support catalog. FortiCare licenses are delivered electronically with zero shipping lead time, to any country. For deployments running mixed FortiAP models or staggered renewal dates, the team can help align contract terms and co-term dates before the order is placed.
Fortinet commits to a 15-minute response on critical issues and a 2-business-hour response on non-critical issues under FortiCare Elite. This is a response-time SLA, not a hardware delivery time. Hardware replacement itself uses the same Standard RMA (Advanced Replacement) process as FortiCare Premium; Elite does not change the RMA mechanism, only how fast a support engineer engages.
Yes. If the FortiAP-233G already has an active FortiCare Premium contract, use FC-10-PG233-204-02-12 (Premium to Elite Upgrade, 1-Year) to step up to Elite without purchasing a second full contract. This upgrade applies to the same device and term period as the existing Premium entitlement.
Yes. Both FortiCare Premium and Elite include full firmware and software update entitlement for the covered device. Running current firmware is important for security patch coverage and compatibility with the FortiGate or FortiEdge Cloud controller the AP is managed from.
Yes. This is an electronic license with no geographic delivery restriction. You receive an activation key by email and register it in Fortinet’s Support portal from any location. Physical RMA logistics and depot coverage can vary by region; confirm the applicable depot with Fortinet Support at registration if regional hardware logistics are a specific concern.
Yes. FortiCare Elite is a device-level contract tied to the FortiAP-233G’s serial number, not to a specific FortiGate or management platform. Coverage applies whether the AP is managed by a FortiGate appliance, FortiEdge Cloud, or another supported mode.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-233G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2025-06-29 |
| Last Service Extension Date (LSED) | 2029-06-29 |
| End of Support Date (EOS) | 2030-06-29 |
| Product Family | FortiAP |
| MPN | FC-10-PG233-284-02-12 |
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