Fortinet FortiAP-234G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-P234G-211-02-12)

SKU: FC-10-P234G-211-02-12

Original price was: CAD$500.42.Current price is: CAD$403.57.

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FortiAP-234G 1 Year 4-Hour Hardware Delivery Priority RMA Service (Requires FortiCare Premium or FortiCare Elite)
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Product description

When a wireless access point failure disrupts a high-density environment, waiting until the next calendar day for a replacement isn’t always acceptable. FC-10-P234G-211-02-12 covers one year of 4-Hour Hardware Delivery Priority RMA for the FortiAP-234G, committing Fortinet to dispatch a replacement unit for delivery within four hours of RMA case confirmation. Your team handles the installation at the site.

What This Service Covers

  • Replacement FortiAP-234G unit dispatched and delivered within 4 hours of RMA case confirmation
  • Coverage 24×7, including weekends and public holidays
  • Self-installation by your on-site team
  • 1-year subscription; requires FortiCare Premium or Elite on the same unit

Who Needs This

The -211- four-hour delivery tier fits organizations with on-site IT staff who can handle a hardware swap and need a tighter response window than the next-calendar-day -210- tier provides. The FortiAP-234G is a dual-band Wi-Fi 6 access point typically deployed in medium to high-density environments where a single AP failure meaningfully degrades wireless coverage. The 1-year term suits environments with annual hardware reviews or where a trial of the coverage tier before a longer commitment makes sense.

Activation & Delivery

DataCenter360.ca delivers this license electronically. Register the license key in the Fortinet Support Portal against the FortiAP-234G serial number to activate coverage. When a hardware failure is confirmed, open an RMA case with Fortinet Support. Once approved, a replacement FortiAP-234G ships for delivery within four hours. Your team installs the replacement unit at the site.

FortiCare RMA Tier Comparison

Priority RMA is an add-on that requires FortiCare Premium or Elite active on the FortiAP-234G. The table below shows base support entitlements by tier before Priority RMA is applied:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

4-Hour Delivery vs. Next-Day and Onsite Priority RMA Tiers

All Priority RMA tiers for the FortiAP-234G require FortiCare Premium or Elite. The -210- tier delivers a replacement the next calendar day (self-install). This -211- tier cuts the delivery window to four hours (also self-install). The -212- tier delivers within four hours and adds a Fortinet field engineer on-site to perform the installation. Choose based on your tolerated outage window and whether local IT is available.

Buying from DataCenter360.ca

The 1-year term is a practical starting point for evaluating the -211- tier before committing longer. DataCenter360.ca is a Fortinet Select Partner and delivers the FC-10-P234G-211-02-12 license electronically, typically within one business day of purchase. Contact us for bundled orders covering multiple services for the FortiAP-234G.

Does the 4-hour delivery SLA apply on weekends and holidays?

Yes. The 4-hour delivery window applies 24×7, including weekends and public holidays. Once Fortinet confirms the RMA case, a replacement FortiAP-234G ships for delivery within four hours, regardless of the day.

Is on-site engineer support included?

No. The -211- tier covers hardware delivery only. Your team installs the replacement unit. If on-site Fortinet engineer support is needed, the -212- tier (FC-10-P234G-212-02-12) is the appropriate option.

What FortiCare tier is required?

FortiCare Premium or Elite must be active on the same FortiAP-234G. FortiCare Essential does not qualify for Priority RMA add-ons. DataCenter360.ca can supply FortiCare Premium for the FortiAP-234G if needed.

How do I open an RMA case when a failure occurs?

Log a support case at support.fortinet.com. Once Fortinet confirms an eligible hardware failure, they dispatch the replacement unit. Have your FortiAP-234G serial number and contract details ready when submitting the case.

Can I upgrade from the -211- to the -212- tier mid-term?

No. Subscriptions cannot be upgraded mid-term. If on-site engineer coverage is needed, purchase FC-10-P234G-212-02-12 separately, or at next renewal choose the -212- tier from the start.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-234G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P234G-211-02-12

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